ADMINISTRATIVE ASSISTANT IV

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Administrative Assistant IV provides advanced, high impact administrative and operational support to Public Sector executives. This role requires exceptional organization, proactive problem-solving, independent judgment, and the ability to manage sensitive information with the highest level of discretion. The ideal candidate is detail oriented, tech savvy, customer focused, and thrives in a mission-driven environment.
 

The Main Responsibilities

Executive & Team Support
•    Manage complex executive calendars, including cross-department coordination, leadership meetings, customer engagements, and time sensitive commitments.
•    Handle travel arrangements, itineraries, expense reporting, meeting logistics, and event planning.
•    Prepare and edit presentations, briefings, and executive communications with accuracy and professionalism.
Data & Documentation Management
•    Maintain team SharePoint sites, document repositories, org charts, distribution lists, and workflow trackers.
•    Assist with onboarding activities and contact routing.
•    Maintain confidentiality of highly sensitive information, including personnel records and customer material.
Communication & Stakeholder Engagement
•    Serve as a primary point of contact for internal stakeholders, external partners, and government customers.
•    Draft and refine internal communications, announcements, and scheduling messages on behalf of leaders.

What We Look For in a Candidate

• Bachelors’ degree or equivalent
• 5+ years’ recent experience working with or supporting a senior executive, or equivalent experience
• Proven ability to succeed in a demanding, fast-paced environment, maintaining a strong sense of urgency
• Effective organizational skills with focus on confidentiality, accuracy and attention to detail
• Excellent verbal and written communication skills
• Ability to anticipate and proactively resolve potential issues; demonstrating sound judgement / decision-making
• Demonstrates a positive attitude, resourcefulness and maintains composure in high pressure situations
• Experience working for a global company; coordinating between various time zones
• Able to provide support to a widely dispersed team
• Proficient in Microsoft Office products – Outlook, Word, Excel, PowerPoint, etc.
• Experience with Zoom, SKYPE and other collaborative meeting forums
• Experience with other electronic and web-based systems (such as SAP and Concur) to process invoices, travel arrangements, etc.
• Schedule flexibility to work outside of routine hours
• Availability for occasional travel to offsite meetings

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$48,700 - $65,000 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$51,188 - $68,250 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$53,625 - $71,500 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

Requisition #: 341169

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the