Human Resources Manager

The Massachusetts Veterans Home (MVH) at Holyoke is seeking an engaging, collaborative, and dynamic individual to serve as Human Resources Manager. Our applicant will serve as a key member of the senior leadership team in managing the overall Human Resources services and supports for MVH including employee hiring and onboarding, labor relations compliance, and all employment-related services. 

The ideal candidate will have a commitment to diversity and inclusion, can think strategically and incorporate as such into the organization, and set the foundation for a positive culture.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Oversee all Human Resources functions, Employee Code of Conduct, policies and procedures, employee classification, recruitment and staffing, performance management, staff investigations, personnel record management and reporting.
• Serve as liaison to area field office, Labor Relations Unit, Executive Office of Veterans Services (EOVS) Human Resources and Office of Diversity and Equal Opportunity.
• Provide guidance to staff and senior leaders to ensure that policies and practices are adhered to accordance with EOVS and facility expectations.
• Serve as the agency Civil Rights, Diversity and ADA Compliance Officer; Develop and manage Affirmative Action plans and support diversity as a strategic advantage.
• Foster the MVH mission, vision and operational policies while maintaining compliance with VA, Joint Commission, Executive Office of Veteran Affairs, CMS/DPH and other state/federal regulations.
• Support strong workforce development through recruitment and retention programs; coaches and advises staff on HR related issues, employee satisfaction and engagement.
• Provide advice and guidance to managers on a wide range of issues including recruitment, staffing, performance management, classification/compensation, and employee & labor relations matters.
• Represent the agency in statewide human resources efforts, trainings, task forces, diversity meetings and other special projects/assignments.
• Participate in daily or weekly executive team meetings.
• Other duties, as assigned.

 Schedule:

• This is a full-time (37.5 hours/week) position working Monday through Friday
• Note: This is 24 hour/7 days a week long-term care facility and as a result, the MVH at Holyoke may require this individual to be present during nontraditional hours when circumstances dictate the operational need. 

Required Qualifications:

• At least five (5) years in a HR leadership role (in the capacity of a Generalist, Project Manager or Business Partner) working across multiple facets of Human Resources, such as: employee relations, recruitment, staffing, classification, compensation, onboarding, retention and organizational development/engagement.

Preferred Qualifications:

• Exceptional management, leadership, and communication skills with a solutions-oriented mindset when confronted with challenges.
• Passion for innovative HR solutions and process improvement initiatives.
• Articulate, diplomatic, professional, and able to offer advice and feedback that is constructive and helpful.
• Highly collaborative style and flexible approach; willingness and demonstrated ability to work in teams, as both a lead and a supporting member.
• Demonstrated ability to multi-task, work under pressure and perform a variety of tasks in a fast-paced, deadline driven environment.
• Ability to handle confidential information with an understanding of diversity and the importance/comm