Executive Meetings & Special Events Manager

Job Type Full-time Description

PRIMARY RESPONSIBILITIES:

• Manage all phases of small meeting/event groups, 20 people and under with minimal guest rooms and all social business booked within 45 days.

• Actively solicits new business within the market and response to inquiries with the intention of confirming profitable catering business and achieving annual goals.

• Respond to request for proposal (RFP’s) and all incoming calls within the same business day.

• Conducts site visits and entertains planners of small social events and meetings.

• Identifies the group’s budget and upsells food and beverage to increase the average check, while taking into consideration the personality and background of the group.

• Uncovers as much information as possible from the event planner regarding the group’s habits in order to aid other hotel outlets in their staffing i.e. Front Desk.

• Handles all aspects of the event including contracts, diagrams, BEOs, in-person meetings and procurement of event supplies as needed.

• Prepares for and discusses groups at BEO Meetings

• Greets contact on-site and makes introduction of Banquet manager to ensure a smooth transition to that department.

• Helps coordinate vendor drop off and set up.

• Checks periodically with customers throughout the day to ensure smooth operation. Pre-checks to ensure meal functions are handles as directed. 

• Remains available on a priority basis to handle in-house customer needs.

• Keep Catering & Banquet teams promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.

• Develop new business relationships; call on existing catering only bookings for future bookings from market segment.

• Makes calls to promote free-standing catering business in the social and corporate market.

Requirements

QUALIFICATIONS:

• Bachelor’s degree in hospitality preferred.
• Minimum of 2 years of experience in a hotel organization
• Requires ability to work a flexible schedule
• Must be able to communicate English verbally and in written communication

WORKING CONDITIONS:

• Requires daily use with Opera Cloud, Social Tables, Wedding Wire
• Travel 0-10% required 
• Office environment
• Requires the ability to infrequently lift up to 30lbs

Salary Description $50K - $60K