Aerie Back Server

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE:                  Restaurant Back Server

LOCATION:         The Aerie, located inside Cliff Lodge at Snowbird

STATUS:              Part time or Full time - evenings; $10.50/hr plus tips

SCHEDULE:         Evenings – 3:00 pm - close

Must be able to work any day of the week including weekends and holidays.

SUMMARY

As a Back Server you will provide friendly, responsive service to create an exceptional dining experience for all of our guests. The Back Server aids front servers in the prompt delivery and removal of food and beverage items.  Also, refills water glasses and keeps server station clean, organized and replenished.

WHAT YOU WILL DO

• Greets and informs guests of specials and menu changes.  
• Meets all guest needs during the meal in order to achieve a positive dining experience for the guest. Takes fast and appropriate action to solve problems.  
• Handles guest concerns in a professional manner.  
• Maintains line of communication between Restaurant Manager, Host/Hostess, Kitchen and Bar.
• Ensures standards of appearance and sanitation are maintained daily.  
• Maintains good safety practices of employees and guests throughout the property.  
• Follows state policies and regulations for serving alcoholic beverages in a responsible manner.
• Participates in on-going employee training.  
• Takes part in all sales goals and incentive programs.
• Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

WHAT YOU NEED TO GET THE JOB DONE

• High School Diploma or equivalent preferred.
• 1-2 years of job-specific work experience with demonstrated competence.
• Must be at least 21 years of age.
• Food Handler Permit, Tips Cert, Sheriff Work Card.
• Must demonstrate competency in reading, writing and arithmetic.
• Must demonstrate ability to learn menus, recipes and wine lists.
• Must demonstrate proficiency in handling large sums of money in a self-banking environment.
• Must demonstrate ability to multi-task, i.e., handle several tables at once while maintaining interactions between the restaurant, kitchen and bar.
• Requires some exercise of judgment within policy guidelines and without supervisory approval.
• Requires some problem solving and initiation of activities within job description and responsibility limitations.
• Requires strong understanding of other Snowbird operations.

WORK SCHEDULE

• Specific Shift: 3:00pm - close, must be able to work any day of the week including weekends and holidays.  
• Schedules vary based on business levels.

WORKING CONDITIONS

• Must be prepared to stay overnight if necessary, on occasional times of road closures.
• May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
• Must be able to lift 25+ lbs.
• Must be able to carry trays and other items needed for service.
• Must be able to stand for long periods of time.
• Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
• Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.

WHY WORK HERE

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation to work: UTA Bus and Rideshare Vans, and Employee Shuttles

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

Snowbi