Senior Associate, Senior Product Designer
New York Life Insurance CoAbout the role
Location Designation: Hybrid - 3 days per week
What You’ll Do:
Design concepting and detailed design handoff to development
• Lead early-stage design concepting by turning ambiguous problem spaces into clear, testable concepts and experience flows grounded in user and business needs.
• Work closely with design leadership to ensure consistent application of standards and alignment with evolving strategic direction.
• Translate validated concepts into detailed, production-ready design specifications, including component-level documentation, edge cases, and responsive behaviors.
• Partner closely with engineering during handoff and implementation, providing clear design artifacts, answering questions, and reviewing builds to ensure high-quality execution.
Contribute to work across our consumer portfolio
• Contribute to the end-to-end design of a portfolio of digital products, ensuring each experience is usable, engaging, and aligned to the broader product strategy.
• Prioritize design efforts across multiple workstreams, balancing long-term vision work with near-term delivery needs in partnership with Product and Engineering.
• Perform end-to-end design research and discovery activities to inform experience strategy, content, and UX decisions across both our financial education platform and NYL.com.
• Drive consistency and quality across the portfolio by leveraging and evolving shared design systems, patterns, and standards.
• Understand the impact of design across products, using insights to iterate and inform experience improvements
Cross-functional creation and collaboration
• Partner with cross functional team for delivery: Collaborate with design leadership, product owners, engineering, and implementation teams, driving alignment and decision-making across a large-scale, multi-year implementation and in-year MVP delivery.
• Contribute to co-creation and workshops: Participate in working sessions and to define and ideate, align stakeholders, and enable confident decisions.
• Partner with design leadership: Collaborate closely with design, product, and business leadership across NYL to shape project direction, maintain alignment with strategic objectives, and advocate for a cohesive, experience-led vision across teams.
What You’ll Bring:
You should have:
• Portfolio **Please include a portfolio or case studies as a document or link with your resume when applying, including any passwords. Please DO NOT use Drop box or other file sharing solution; we cannot access it.**
• Expert understanding of human-centered design principles, interaction design, visual design, and user experience.
• A bachelor's in a relevant field such as Design, Interaction Design, Communication Design or a related discipline. Equivalent practical experience will also be considered.
Your design experience:
• At least 5 years in digital product design, including a track record of shipping high quality digital designs for consumers and a range of digital product types (e.g., responsive web, apps, portals, etc.)
• Experience with designing for multiple projects in a fast-paced, very deadline-driven environment
• Experience leveraging design systems and comfort working with content-heavy experiences and structured systems
Your technical abilities include:
• A successful track record of shipping digital experience designs in a Scaled Agile (SAFe) environment across a range of front-ends and platforms (e.g., content management systems, low/no-code platforms, framework-based front ends, native apps)
• Familiarity with technical architecture concepts including service-oriented architecture and micro-services, data models, and front-end programming (e.g., HTML, CSS)
• Mastery of design and prototyping tools (e.g., Figma, Adobe Creative Suite) and digital whiteboard/facilitation tools (e.g., Figjam, Miro)
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Pay Transparency
Salary Range: $105,000 - $125,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additional
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