Part-Time Adult Education Office Assistant - Grant Funded

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.  

You belong here.  See why you will love working at NWTC.

Department:   General Studies
Salary Grade: PB

Reports to: Supervisor, Adult Basic Education & College Success Supervisor

Position #: 07100196

LOCATION:  Green Bay Campus  

HOURS:  Approximately 16-24 hours/week. Schedule to be determined at the time of hire.  Flexibility is required  

This position is grant funded for 1 year with the possibility for renewal.

MINIMUM STARTING RATE OF PAY:  $15.00/hour

Grant Funded through June 30, 2025.

POSITION SUMMARY

This position is the first point of contact between the General Studies department, the rest of the NWTC campus and the general public. Exceptional interpersonal skills and the ability to communicate with customers in all forms of communication are vital.  The ability to work independently and effectively under pressure while adapting to changing work priorities is also important.  The position works collaboratively with the support and administrative staff to complete daily office tasks, service faculty and provide a high level of customer service to students and the general public.  This position requires a high level of data entry in various platforms.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

• Greet internal and external customers, in person or via phone and email.  Serve as the liaison between the customer and the appropriate individual regarding the General Studies Department to include General Education, GED, English Language Learner (ELL), Career Pathways Bridge (CPB) Programming and College-wide programs.
• Act as resource person for faculty, administration and staff. Assist with classroom access, printing, supplies, room scheduling, etc.
• Reserve rooms and resources for faculty, administration, and staff using college scheduling technology. Review room schedules and troubleshoot as necessary.
• Inform appropriate departmental staff of daily absences and post cancellations as they occur. Notify students of class cancellations through multiple delivery systems.
• Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft or supervisor’s direction.
• Serve in a cross-functional capacity to assist each administrative assistant within General Studies.
• Maintain office supply inventories. Organize, clean and restock all classroom and general office spaces.
• Coordinate and communicate with all other office staff to ensure in constant sharing of information and quality of service to customers.
• Enter and maintain accurate student data such as enrollments, attendance, test scores, etc. in the client reporting system for GED, ELL and Career Pathways Bridge programming.
• Monitor and track students by entering intakes and exits in the client reporting system.
• All other duties and projects as assigned.

POSITION QUALIFICATIONS

Competency Statements (s)

• Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, dis