Outpatient Clinical Care Assistant - Neurology

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Outpatient Clinical Care Assistant - Neurology

                        

Location

Beachwood

                    

Facility

Cleveland Clinic Administrative Campus

                     

Department

Headache-Neurological Institute

                      

Job Code

G13002

                     

Shift

Days

                       

Schedule

7:30am-4:00pm/8:30am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

 

The Outpatient Clinical Care Assistant (OCCA) will utilize medical and administrative skills to provide support to patients. Ideal candidates need to be comfortable working independently and can support high volume patients/caregivers. Caregivers in this role will play a vital part in providing care to patients through the expansion of our Neurological Institute. This location will be the first hub for neurological care outside of Main Campus.   

 

This role provides foundational experience and skills to continue development and growth in your healthcare career. 

 

A caregiver in this role works variable shifts from 7:30 a.m. -- 4 p.m. or 8:30 a.m. -- 5 p.m. 

 

A caregiver who excels in this role will: 

• Complete the rooming process, to include but not limited to vitals, height, weight, and completion of intake questions and document and report abnormal findings to RN or LIP. 

• Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to lab. 

• Prepare patient for exams, tests and procedures and assist with exams, treatments and procedures using sterile technique as applicable. 

• Assist with procedures such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, and disinfection and sterilization. 

• Perform patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces and splints. 

• Review printed instructions with patients. 

• Assist with wound care under the direction of the LIP. 

• Document in the electronic health record and assist with management of in-baskets and closure of care gaps. 

• Assist with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines. 

• Stock supplies and linens as applicable. Clean, monitor expiration dates and restock dressing supply cart, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures. 

• Maintain all designated work areas in a clean and orderly m