Cycle Learning Center Supervisor

The Cycle Learning Supervisor will work with the Cycle Learning Center Manager in overseeing daily shop operations and programs. They will assist in the supervision of 12 student staff and manage operations of the retail floor, repair workshop, rental program, and new and used bicycle inventory. There are opportunities to implement and lead activities such as public repair workshops, group rides, Cycling 101 classes, and more. As the ridership of Boise State University grows and develops into a true bicycle culture, there are endless avenues to input creative programming that pertain to the world of cycling.

Boise State University’s Department of Public Safety is responsible for more than ”people safety.” In addition to university Security, our team includes the university's Emergency Management Department, Transportation (Shuttle buses and the Cycle Learning Center) and Parking, and Integrated Security Technology. Department of Public Safety employees are responsible for the safety of everyone on campus through a variety of programs. We believe in supporting our team members in all roles of their life. We offer flexible scheduling, competitive pay rates, meaningful and impactful work, and healthy teams. Public Safety will encourage you to take time doing what is most important to you, whether that is spending time with family, traveling, or increasing your education. We want the best employees. If you are a high performer who's gotten lost at other organizations who just don't seem to get it, come meet us. We are different and always seeking ways to improve. Apply and let us prove it!

Provides immediate supervision to a unit or group of operational or technical employees. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or campus policies, procedures, and defined internal controls. Ensures accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental standards and procedures.

Public Safety Standard Employee Responsibilities:
● Ensures customer service for the entire Department and campus community.
● Has knowledge of the Department, its employees, and how the department functions.
● Engages in Departmental problem-solving for organizational issues; makes recommendations for Department efficiencies and advancement.
● Plans and coordinates a variety of special administrative projects and assignments.
● Renews job knowledge by reading professional journals, participating in educational opportunities, and belonging to professional organizations.
● Represents the Department and the Division in select working groups, committees, and partnerships, both internal and external to the University.
● Engages the entire campus community through workshops and training programs, designed to enhance the student experience and the safety and security of all community members
● Campus Security Authority: This position is identified as a “Campus Security Authority (CSA)” per the federal law known as the Clery Act. Per this law, the employee is required to report any crimes that they become aware of to the Clery Compliance Officer. Additionally, CSAs are required to complete annual training prescribed by the Clery Compliance Officer.

Public Safety Manager Responsibilities:
● Provides leadership and management of the units under the supervision and coordination of his/her chain of command.
● Includes the hiring, coaching, and termination of direct reports.
● Manages employees’ scheduling, work assignments, communication, and personnel development.
● Evaluates employee performance, gives regular feedback, and conducts annual performance reviews.
● Leads a unified team for the entire unit, assisting with communication, team building, professional development, incentives, and compensation review programs.
● Ensures customer service for the entire campus community, as well as the general public.
● Monitors work activities to ensure compliance with policies and procedures. Makes recommendations for changes and improvements to existing standards, policies, and procedures.
● Manages workflow and productivity of personnel to ensure that the needs of the department and campus community are met.
● Design educational staff training modules that include detailed job orientation at the start of employment as well as through regular staff meetings and ongoing training to ensure regulatory compliance.

Cycle Learning Shop Operations and Training:
● Perform the duties of a bicycle mechanic educator and trainer of new