Senior Quality Control Analyst

As one of the leading writers of Federal Crop Insurance, AgriSompo North America combines industry experience, resources, capital and talent to deliver both traditional and innovative crop insurance and productivity tools to farmers, ranchers, insurers and agribusinesses in the United States. Our organization operates within a culture rooted in ethics, integrity and a belief that accountability, collaboration and agility are crucial to long-term success. 

AgriSompo North America is a part of AgriSompo, Sompo International’s global agriculture platform. This platform is an integrated underwriting, technology and distribution platform delivering innovate insurance and reinsurance solutions to agriculture partners worldwide.  Sompo International, AgriSompo’s parent company, is a global organization driven by its core values, a carrier that holds promise, trust and the commitment to protect.  Through operating subsidiaries, Sompo International writes agriculture, casualty and other specialty, professional lines, property, marine/energy and aviation lines of insurance and catastrophe, property, casualty, professional lines and specialty lines of reinsurance.

As a leading provider of crop insurance and other agricultural risk management tools, we recognize that our success is derived directly from those whose contributions matter most: our people. AgriSompo North America has major offices in Lenexa, Kansas and Des Moines, Iowa as well as regional offices around the country.  A shared commitment to integrity, accountability, collaboration and agility define our culture, and we strive to create exceptional value for our clients and shareholders and maintain AgriSompo North America as a desirable place to work.

Job Description

Are you looking for your next opportunity?

AgriSompo has a unique opportunity for a Crop Insurance Senior Quality Control Analyst for our Quality Control team. 

As a Senior Quality Compliance Analyst, you will play a key role in ensuring adherence to the compliance requirements outlined in the Standard Reinsurance Agreement (SRA). Your responsibilities will primarily focus on conducting production history audits, policy reviews, and claim assessments. Additionally, you will conduct audits related to policies, programs, and systems to ensure accurate application of policy provisions and underwriting standards. Your expertise will contribute to maintaining the highest standards of compliance and operational excellence.

Location: This position may be based remotely. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Open, track, assign and monitor Risk Management Agency (RMA) Regional Compliance Office Cases (which includes FSA referrals, Program Monitoring, Individual Policy reviews, and confidential complaints), Improper Payment Reviews (IPERIA), and Program Performance Assessment (PPA) reviews and report findings to the National Quality Control Manager.
• Communicate with RMA Compliance personnel and other stakeholders (agents, UWs, field claims), and drafting formal responses to RMA Compliance Cases.
• Research and Interpret policy provisions to provide formal written responses to RMA Regional Compliance Offices.
• Assist with process and system improvements.
• Assist in the continuous monitoring and the reporting processes as required by the SRA.
• Monitor HyDRA (data mining reports) – the reports are downloaded, tracked, and assigned by analyst.
• Other duties as assigned such as Quality Control reporting

What you’ll bring:

• Minimum 2 years of crop insurance experience such as claims and/or underwriting
• Preferred CAPP Certification, but not required
• General crop insurance and knowledge to access information from applicable handbooks
• High School Diploma or equivalent experience
• Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization
• Proficiency in computer skills, including working knowledge of Microsoft Office Suite including Outlook plus PDF program
• Strong attention to detail
• Ability to successfully handle multiple assignments and coordinate several projects with changing priorities
• Ability to work both autonomously and effectively in a team environment
• Bachelor’s degree in agriculture or a related field is preferred, but not required
• Willingness to travel up to 15%; 1-2 times a year for meetings

Physical Requirements & Work