Quality Inspector Trainer (Manheim)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Quality Inspector Trainer

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $25.82 - $38.70/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

At Manheim (a Cox Automotive company), we’re hiring a Quality Inspector Trainer. An Inspector Trainer serves as the linchpin of the Inspections team, delivering top-notch service to clients on-site. Their mission? To provide precise, comprehensive documentation of a vehicle's overall condition. This documentation plays a pivotal role in ensuring clients vehicles are primed for seamless sale, both in-lane and online. Think you’ve got what it takes? Keep Reading!

Benefits:

You might be asking “what’s in it for me?” Great question. Here’s a taste of the benefits we offer:

• Once you’re on board, earn referral bonuses (the amount varies based on job type). You’ll earn at least $1K for each new eligible technician referral you provide.  

• Competitive pay with opportunities.

• 30+ days of paid vacation and company holidays (effective year 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.  

• Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 

• At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits. 

• 10 days of free child or senior care through your complimentary Care.com membership. 

• Generous 401(k) retirement plans with up to 8% company match. 

• Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more! 

• Great coworkers who love being part of a team. 

• Employee discounts on hundreds of items, from cars to computers to continuing education

What You'll Do:  

Mastery is required in the following: VIN recognition; accurate notation of vehicle options, equipment, odometer readings, and functionality; identifying damage, missing parts, mechanical issues, and wear and tear; estimating repair costs and pricing parts using Mitchell Collision Estimate Guides (certification required); recommending labor actions, pricing, and severity; assessing value-added options, mechanical conditions, and fluid levels; documenting vehicle condition in a Vehicle Condition Report; completing inspections, data entry, and digital photo collection per guidelines; test driving and grading vehicles using Manheim’s Grade Scale when applicable. 

• Driving and Site Visits: Travel to client locations and auctions, auditing condition reports and performing field inspections (up to 75% or more depending on the schedule).

• Vehicle Inspections: Verify vehicle information based on work orders, inspect interior and exterior for damage, missing parts, and mechanical issues (e.g., frame/paint repair, engine noise, AC/heater operation, radio, tires). Document findings in a Vehicle Condition Report (VCR) or system entry, including damage descriptions and test-drive results.

• Client Engagement: Maintain a professional appearance for audits, field visits, and inspector training sessions.

• Equipment and Software Use: Utilize ECR tools (Brick, PC, TC75, Samsung) and ensure proficiency with job-relevant software and web applications.

• Photos and Documentation: Take accurate vehicle and damage photos, match them to vehicles, and upload them to the server.

• Policy Compliance: Maintain knowledge of all relevant policies (e.g., NAAA Frame/Structure Damage Policy) and adapt to account-specific changes. Ensure that all policies and procedures are followed.

• Daily Reporting and Procedures: Prepare daily activity reports for management and perform day-end procedures efficiently.

• Physical Requirements: Ability to stand, walk, bend, lift (up to 30 lbs), and perform other physical tasks as required.

• Other Responsibilities: Handle special projects and maintain fami