Senior Director, Commercial
Crystal CleanAbout the role
Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
The Senior Director, Commercial supports and manages multiple administration duties related to the Crystal Clean Industrial Services (CC IS) organization. He/She will be responsible for the administration functions supporting our sales and operation teams for Crystal Clean Industrial Services to include all assets under the department; PES, Patriot, and WRS. Key oversite and day-to-day management over our CRM, Marketing, Proposal, and Contractor teams.
This associate will collaborate/work closely with CC functional departments, Finance, Human Resources, Marketing, Safety, Operations, and Sales. The Senior Director of Sales Operations will participate in strategy regarding business communications, incentives, performance management and training requirements.
This position will establish goals, standards, and metrics for the CC IS business. Measuring/monitoring improvement, sharing best practices, continually evolving business requirements.
Job Duties / Responsibilities may include, but are not limited to:
- CRM Management:
- Overall CRM management for the industrial services business.
- Build and manage multiple reporting to support pipeline
- Design vertical and services data for reporting information
- Create weekly and monthly pipeline reporting
- Proposal Management:
- Manage IS CC contract employees and processes.
- Draft and revise a variety of contracts with customers
- Ensure the organization's internal contract documents are accurate and well maintained
- Meet with customers to discuss both legal and business matters
- Provide advice and guidance to the different teams relating to contract generation
- Create, prepare, review and edit all contracts
- Provide support and advice on new potential businesses opportunities
- Identify opportunities to improve business processes and devise plans to implement these changes
- Additional Duties
- Commission Plan Management
- Approval Matrix Documents
KEY EXPERIENCE
- Bachelors’ degree; Masters’ degree preferred.
- 5 or more years of experience in Environmental Services Segment
- Proven ability to develop annual operating plans with clearly defined objectives.
- Proven and consistent track record for meeting and exceeding operating targets.
- Ability to deliver on plan and achieve goals.
KEY SKILLS
- Must have knowledge and ability to bring structure and continuity across all of the retail stores.
- Able to create/maintain a highly engaged team driven to high performance.
- Capable of setting and communicating clear expectations.
- Create/Maintain an environment of transparency and trust.
- Able to hold yourself and team accountable to standards and expectations.
- Talent oriented with results focused management.
- Be able to travel to field locations 25%
Crystal Clean LL
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