Product Manager, Provisioning VTS

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description:

Want to build the future payment experience for Visa cardholders around the world?

Imagine being part of an agile team where your ideas transform the payment experience for millions of Visa cardholders globally. Visa Digital Platform team is looking for Product Managers to join our diverse team, to build new product capabilities and enhancing existing ones. Our platform capabilities will be used by merchants, PSPs and wallets to enable payment experience in their online and physical checkouts.

Function/Team Summary

Visa Digital Products team is on the forefront of Visa’s innovation responsible for building digital platforms such as Visa Token Services and Visa Click to Pay (a.k.a., Secure Remote Commerce/SRC). This team is also responsible for setting standards in the payment industry level (EMVCo and W3C) for digital commerce. Platform product team is responsible for defining product requirements for Visa Click to Pay and Token products, collaborate with cross functional teams including, but not limited to, Product, Technology, Commercialization, UX Design/Research, Legal, Marketing, Branding, and different Visa Regional teams to build great products at scale and drive adoption.

This position will be responsible for shaping and developing the product strategy, requirements and delivery of digital and physical token provisioning solutions leveraging Visa Token Service. 

Essential Functions

• Defining product and market requirements by understanding the needs of issuers and merchants/token requestors during token provisioning process.
• Establish detailed business requirements and specifications for existing and new services and products.
• Collaborate deeply with-in product and other cross-functional teams such as development, architecture, testing, integration, design etc.
• Analyze data to provide actionable insights and iterate product capabilities.
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value.
• Track payment industry trends, standards and competitive offerings in the e-commerce and mobile payments arena. Identify opportunities for new value-added and differentiated features.
• Coordinate with the regional product teams and internal teams to ensure country/market and regulatory requirements are met, delivered, and tested for a successful launch.  
• Participate in client facing discussions, provide feedback, learn, evaluate, and apply in defining product.
• Maintain in-depth knowledge of services (APIs) offered by Digital Solutions Product team.
• Managing, grooming, planning and execution of a steady product backlog in a very fast paced agile environment.
• Perform triage on critical issues, escalating as necessary and communicating consistently and clearly with all concerned parties.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• E-commerce and payment industry knowledge.  
• Experience in driving product strategy and go to market.
• Product experience that enables excellent user experiences, especially with services for e-commerce or payment systems or financial systems.
• Experience demonstrating strong leadership, self-motivation, accountability, and team player.
• Technical background with defining / building / managing RESTful services.

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experienc