Customer Service Liaison

Company Description

About Us

At Elevare Branding, we believe in the power of strong leadership and strategic innovation to shape meaningful brand experiences. Our firm is dedicated to helping businesses elevate their presence through visionary strategies, creative solutions, and purpose-driven growth.
We foster a culture where initiative is valued, potential is developed, and leadership is cultivated at every level. Joining Elevare Branding means joining a team that thrives on excellence, collaboration, and continuous professional advancement.

Job Description

Job Description

We are seeking a professional and detail-oriented Customer Service Liaison to join our growing team. This role is ideal for someone who thrives on building strong relationships, providing exceptional client support, and ensuring seamless communication between departments and customers. The Customer Service Liaison will serve as the bridge between our clients and internal teams, ensuring that every interaction reflects the quality and professionalism that define Elevare Branding.

Responsibilities

• Serve as the primary point of contact for client inquiries and support needs.

• Maintain accurate records of customer interactions and follow-up actions.

• Collaborate with internal departments to ensure client requests are managed efficiently.

• Provide updates and feedback to clients in a timely and professional manner.

• Anticipate client needs and proactively offer solutions to enhance satisfaction.

• Uphold company standards and brand values in every client interaction.

Qualifications

Qualifications

• Bachelor’s degree in Communications, Business, Marketing, or a related field.

• 1–3 years of experience in customer relations, client service, or account coordination.

• Strong written and verbal communication skills.

• Exceptional organizational skills and attention to detail.

• Ability to manage multiple priorities and meet deadlines.

• A professional, polished demeanor and a client-first mindset.

Additional Information

Benefits

• Competitive salary ($55,000–$59,000 per year).

• Opportunities for professional growth and advancement.

• Supportive and collaborative work environment.

• Comprehensive training and development programs.

• Paid time off and company-recognized holidays.