Benefits Administration Senior Delivery Specialist Dutch Speaker

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Job Responsibilities:

• Be responsible for the benefits administration for client’s employees located in EMEA region

• Resolves cases and enter benefits data in the system for our client’s employees

• Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue

• Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective

• Contributes to projects utilizing standard project management disciplines

• Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees

• Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.

• Works with Excel Calculation sheets

• Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.

• Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications

• Provides creative solutions to continuously improve and optimize client delivery

• Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required

• Takes an active part in Process Transition from Client to Strada office, as required

Requirements:

• English Language – C1 Level is required (CEFR scale or equivalent)

• Dutch Language – C1 level is required (CEFR scale or equivalent)

• At least 1 year of experience in Benefits Administration/HR Administration/Payroll area

• Extensive analytical and problem-solving skills

• Strong attention to details

• Good understanding of delivering an outstanding customer experience

• High level exposure in fast paced environment

• Great Time management skills

• Experience in MS Office is a must

• Very good knowledge of MS Excel

• Working experience in Benify system or SHARP (SAP HR) would be an asset

• High level of self-motivation and proactivity is required

• Spotless record and strong ethos

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an e