Associate Director, Sales Excellence & Learning, Field Access

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Description:   Associate Director, Sales Excellence & Learning, Field Access

Location: Boston

Position Overview:

The Associate Director, Sales Excellence and Learning is responsible for collaborating with Sales Training and the Field Access Director (FAD) team to develop training materials that align with the strategic objectives of the Account Manager and Field Access Management (FAM) team. This role is pivotal in leading the creation and execution of meeting content, conducting field assessments to evaluate message delivery and identify development opportunities, and coordinating access training with various departments. Additionally, the individual is tasked with creating a comprehensive training curriculum for new hires and ongoing development for the FAM team, fostering collaboration with the Commercial training team to find synergies, regularly reviewing adherence to key performance indicators and budget.  The role also involves the implementation of sales training programs, ensuring they are current and effective, and coaching trainers and sales representatives.

Key Responsibilities:

• Training Development and Implementation:

  • Create, develop, and implement all Basic Training, New Hire Training, Advanced Training, and Train the Trainer classes across all divisions.

  • Spearhead the creation and implementation of meeting content.

  • Organize and manage new hire training programs, including developing and evaluating onboarding plans.

  • Collaborate with the FAD team to develop training materials that align with the Field Access Management team's strategic objectives.

  • Evaluate message delivery through field assessments and identify development opportunities for the FAM team.

• Collaboration and Coordination:

  • Coordinate access training with various departments, including Market Access, Marketing, Patient Services, Trade, Human Resources, and Medical.

  • Foster collaboration with the Commercial training team to find synergies and opportunities.

• Coaching and Feedback:

  • Coach, prepare evaluations, and deliver feedback at the conclusion of training classes.

  • Coach and prepare Trainers and/or Regional Sales Managers that assist during training classes.

  • Assist with the development of Account Managers and Field Access Managers

• Operations:

  • Create a comprehensive training curriculum for new hires and ongoing development for the FAM team.

  • Create, manage, and assign learning curriculum in the LMS environment.

  • Develop and lead Virtual and Instructor-led training (VILT/ILT) in multiple digital platforms.

  • Work with external vendors to identify and implement new technologies within the training environment.

  • Ensure compliance with Veeva system usage, including entering calls, syncing, and responding to tasks.

• Performance Review: