IT Major Projects Coordinator

Job Posting Title:

IT Major Projects Coordinator

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

The IT Communications Specialist develops and manages internal communications that supports the mission and priorities of The University of Texas Medical Center.  The specialist also supports employee engagement, manages targeted contact lists, and uses data to improve communication effectiveness.

Responsibilities

Content Creation & Management

Develops and implements an IT internal communications strategy aligned with UT Medical Center's mission and vision, collaborating with experts and leadership to create targeted campaigns and messaging. Manages content across various communication channels, ensuring timely, accurate, and relevant updates, and translates technical content into user-friendly language for various internal audiences. Coordinates with the Marketing & Communications team to maintain an editorial calendar, supports the production of graphics, and provides rapid communications during high-impact changes, ensuring adherence to brand and messaging standards.

Engagement & Support

Coordinates planning and logistics for priority IT-led events, trainings, and workshops. Serves as a point of contact for IT communications requests, providing timely guidance and support. Builds and sustains collaborative relationships across departments to support enterprise alignment, partnering with internal stakeholders to understand communications needs and facilitate two-way communication channels

Contact Management

Oversees distribution lists and segmentation strategies for precise targeting of communications, collaborating with IT and communications stakeholders. Collaborates with enterprise data owners to enhance data quality and segmentation strategy, and partners with stakeholders to resolve issues related to internal contact data and communications workflows. Moderates messages and supports select internal listservs to ensure appropriate communications flow.

Measurement & Evaluation

Tracks, analyzes and reports on communications effectiveness using available metrics and feedback tools to continuously improve strategy, content, and channel performance. Benchmarks against industry standards in collaboration with the Marketing & Communications team.

Marginal or Periodic Functions:

• Participates in strategic planning sessions and workshops.

• Supports enterprise tool rollouts (e.g., ServiceNow, Workday).

• Conducts periodic audits of communications platforms.

• Contributes to innovation and process improvement initiatives.

Knowledge/Skills/Abilities

Communicates Effectively

• Tailors messaging for technical and non-technical audiences.

• Facilitates open dialogue across teams.

• Provides timely updates and feedback.

Organizational Agility

• Navigates internal politics and processes.

• Builds rapport with cross-functional teams.

• Aligns communications with strategic priorities.

Time Management

• Prioritizes tasks based on urgency and impact.

• Meets deadlines consistently.

• Manages multiple projects simultaneously.

Action Oriented

• Proactively identifies communications gaps.

• Suggests improvements to digital workflows.

• Takes ownership of deliverables.

Interpersonal Savvy

• Resolves conflicts diplomatically.

• Builds trust with stakeholders.

• Adapts to various personalities.

Tech Savvy

• Uses collaboration tools effectively.

• Learns new platforms quickly.

• Supports digital transformation initiatives.

Required Qualifications

Bachelor’s degree in communications, journalism, marketing, public relations or a related field and three years of experience working as a professional communicator. Relevant education and experience may be substituted as appropriate.

Strong writing and editing skills; ability to produce accurate, grammatically correct content tailored to different audiences and