CHILD SUPPORT CASE PROCESSING ANALYST - 73005863

Requisition No: 854830 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73005863

 Pay Plan: Career Service

Position Number: 73005863 

Salary:  $37,759.92 - $43,904.16 Plus $644.76 Competitive Area Differential (CAD) / Annually 

Posting Closing Date: 06/17/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst (Revenue Specialist II)

Largo

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Revenue Specialist II - Child Support Case Processing Analyst position, on the Judicial Actions 2 Team, performs customer support and attends Court for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

 

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Preparing for and attending Court
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

 

MINIMUM REQUIREMENTS:  

• 2 years of experience processing information using a computer system.
• 2 years of experience conducting research and analyzing information to make decisions.*
• 2 years of experience communicating with others to gather information.*

SUBSTITUTIONS:

• *Relevant education may substitute for the required experience.  If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

PREFERENCES:

• Experience with processing child support cases.

SPECIAL NOTES:

• This position requires routine travel for court attendance.
• Full-time (40 hours per week) position; standard workday of 8am – 5pm, Monday through Friday. 
• This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (a few days a month working remotely, all other working days will be at the Largo Service Center or either of the two courthouses, in Pinellas County, FL).  

SALARY: $37,759.92 - $43,904.16

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Karen McDonald, (727) 223-7159, Karen.McDonald@floridarevenue.com

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you s