Sr Dispatcher

At Odyssey, we believe high expectations are the key to everything. When we strive to become better than what we are, everything around us becomes better, too. Odyssey strives to foster an environment that allows employees to develop new ideas and thrive. With our advanced technology, global network and integrated processes, we regularly break new ground for clients and are able to offer logistics careers that cultivate successful professionals and develop existing talent.

Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as professionals in other administrative and specialized areas who work at multiple locations across the United States, as well as in our international operations in North America, Europe and Asia.

For more information, please visit www.odysseylogistics.com


Sr Dispatcher
Anchorage Alaska

About Odyssey Logistics
Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.
Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.

What Sets Us Apart:
Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.
Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

Summary / Primary Role:
The position of Dispatcher will have primary responsibility to direct and coordinate the pickup and delivery of local/regional shipments and freight.


Principal Duties and Responsibilities:
(Management may amend or assign duties and responsibilities to this job at any time)
• Provide superior customer service to all customers, both internal and external. Seek to increase cooperation and smooth flow of information/documents within and between departments to enhance efficiency in trucking and warehouse operations.
• Dispatch for pickup and delivery of cargo to/from customers, marine terminals, rail terminals, off dock intermodal terminals, and warehouses, or other locations/facilities.
• Monitor Hours of Service of drivers and Independent Contractors to ensure compliance with FMSCA regulations.
• Monitor and use company cargo/shipment databases; websites for marine terminals, steamship lines, railroads, intermodal industry (eModal & UIIA) and other off dock facilities for availability, appointments, and finding problems.
• Communicate in a timely manner to internal departments and customers regarding the status of containers, appointments, marine and rail related challenges, detected vessel arrival changes, traffic related impacts and other difficulties.
• Prepare, maintain, and disseminate to subscribing departments a daily dispatch report, which summarizes container status: active dispatch appointments, released and available, “needs attention or action” to become available for appointments.
• Coordinate with Warehouses, Surface Transportation, Customs Brokerage, and International Transportation departments to establish planning and priority for dispatch of available containers to manage upcoming production plans.
• Communicate with customers, sales, and other departments to assemble information necessary to assure that incoming and outgoing shipments are dispatched in a timely and properly documented manner.
• Assure that all shipments are accurately documented and signed for, research cargo status, container release, and location status via phone and e-mail.
• Obtain necessary permits for trips that require them.
• Update company and other appropriate electronic records on a timely and accurate basis.
• Handle routine CFS, DOT, Vendor, and Dispatch documentation production and flow processes.
• Develop from available resources rate quotes for drayage services as requested.
• Input shipment information into company computer.
• Maintain information in the strictest of confidence.
• Support and actively comply with the securi