Director Analytics Business Intelligence

THE ROLE

This person will work remotely and can be based within our 7-state region of operation: WA, OR, AK, MT NM, CA and TX.   The Director of Analytics is responsible for ensuring system, division, and ministry leaders have the data and information they need to advance key strategies and initiatives. The Director will utilize evidence-based approaches to analytics and data science and will incorporate front-line operational knowledge to develop information products and services that meet users' needs. This role is critical in supporting the system's commitment to being a leader in population health, health equity, care experience, operational excellence, and quality.  This role will also support the pressing problem facing our system and healthcare generally in the U.S. to improve the care we deliver while reducing its cost, which will fulfill our mission and serve all, especially those who are most vulnerable

This position fills a key role as a strategic partner to system, division and ministry leaders in providing data and analytic solutions to enable better management, drive change, and inform decision making regarding programs and initiatives.  This position manages both direct and virtual teams from concept phase through implementation, flexibly responding to needs and enhancing the internal capability within the organization to develop and drive change, facilitate alignment, and demonstrate return on population health programs and initiatives.  The position requires superior organizational and communication skills, and an ability to organize activities and move initiatives forward in an ambiguous environment.  

This leader is responsible for coordination of various sources of data to provide sophisticated analyses and compelling data visualization tools for assessments of opportunities and providing strategic direction to system, division and ministry leaders.  This role is a hands-on position responsible for both leadership and completing analytic and reporting projects.  The person in this role will possess business, strategic, analytic acumen as well as technical expertise.

ESSENTIAL FUNCTIONS

• Strategic:
  • Proactively guide analytic projects encouraging others to see the big picture through established organizational strategies
  • Advocate for data driven solutions and catalyze change with system and regional partners.
  • Sets strategic objectives, priorities, and direction for the team in conjunction with other department leaders.
  • Helps teams see what is possible and what could be, evaluates possibilities, encourages others to think outside the box, and helps teams establish a clear vision.
  • Balance system, region, and department requests and needs and requests for information.
• Management:
  • Provides management oversight to staff. This includes- hiring new staff, quarterly/annual performance meetings, day to day interaction to set priorities, and assistance with professional development of staff in the department.
  • Emphasis placed on career development planning with each employee.
  • Mentor, educate, assist with analytic and data visualization design, and peer review business partner projects.
  • Responsible for the ongoing development and revision of performance standards for all job categories in department(s).
  • Oversees managers and staff to manage to balance both region wide reporting and analytics needs and system office requests for information.
  • Collaborate with system level analytic and data departments to ensure collaboration across teams, avoid duplication of development offerings, and guiding caregivers to the most appropriate analytic resource to meet their needs.
  • Direct a team of diversely skilled analytics experts to grow and develop these caregivers with the expectation of excellence and customer service.
• Operational:
  • Responsible for vetting and developing reporting and analytics needs with system, division, and ministry partners.
  • Develop and maintain a project reporting prioritization process for determining deployment of reporting and analytics resources and manage the volume, resolution, and management of analytic and reporting requests.
  • Apprise the Chief of Analytics of projects and requests for prioritization, strategy, and design input.
  • Train system internal partners, leaders, and super users on data analytic reports, dashboards, and tools.  Assistance in division and ministry training may be requested at times.
  • Review survey and feedback from divisions/service areas.  Develop goals, KPIs, and a plan with Chief of Analytics.  Implement plan.
  • Translate complex quantitative information into presentations and reports that are easily understood. Summarize and report key analytic findings as required.
  • Lead the team in develop