Supervisor, Onboarding - Talent Acquisition

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

The Onboarding Supervisor oversees departmental activities, including auditing processes and ensuring data accuracy. This role is responsible for supervising the day-to-day activities of the Talent Acquisition Onboarding Specialist team. Additionally, the supervisor provides project support to the Talent Acquisition Managers and the Senior Director of Talent Acquisition. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Onboarding Supervisor oversees departmental activities, including auditing processes and ensuring data accuracy. This role is responsible for supervising the day-to-day activities of the Talent Acquisition Onboarding Specialist team. Additionally, the supervisor provides project support to the Talent Acquisition Managers and the Senior Director of Talent Acquisition. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Team Leadership and supervision: Lead, mentor, and supervises a team of onboarding specialists to ensure they are effectively integrating new hires into the organization.
• Conduct regular team meetings to discuss progress, address challenges, and share best practices.
• Provide ongoing training and development opportunities for team members.
• Onboarding Program Development: Develop and implement comprehensive onboarding initiatives that align with company goals and culture. Continuously evaluate and improve onboarding processes to enhance new hire experiences and retention rates.
• Collaborate with HR and other departments to ensure onboarding materials are up-to-date and relevant.
• Monitor the performance of onboarding specialists and provide constructive feedback.
• Track and report on key onboarding metrics.
• Coordinate with various departments to ensure new hires receive necessary orientation information, equipment, and access rights.
• Serve as the escalation point of contact for new hires during their onboarding period, addressing any questions or concerns.
• Ensure all onboarding activities comply with company policies and legal requirements. Maintain accurate and up-to-date records of onboarding activities and new hire documentation. Conduct regular audits of onboarding processes to ensure compliance and identify areas for improvement.
• Foster a positive and inclusive onboarding experience that promotes employee engagement and retention.
• Coordinate the activities of TA Specialists to ensure their effective participation in orientation sessions.
• Gather feedback from new hires to continuously improve the onboarding experience.
• Serve as the primary point of contact for vendors serving the onboarding team, ensuring their services are accurate, consistent, and efficient, while also conducting regular audits to verify compliance and quality standards.
• Lead onboarding specialists and participate in onsite new hire orientation sessions in coordination with Organizational Effectiveness team.

Education Qualifications

• Associate's Degree Business Administration
• Associate's Degree Human Resources
• Bachelor's Degree Business Administration
• Bachelor's Degree Human Resources

Experience Qualifications

• 1-3 years Human Resources; recruitment Two (2) years New Hire Onboarding Specialist experience
• Preferred: Two (2) years of leadership experience in a supervisory role
• Substitution: Four (4) years of relevant experience in lieu of degree

Skills and Abilities

• Ability to use logic and reasoning to identify alternative solutions, conclusions or approaches to problems.
• Ability to work without close supervision or guidance and to exercise independent judgement.
• Ability to communicate effectively utilizing interpersonal skills to maintain effective relationships with other department staff and the team members.
• Demonstrates strong written and verbal skills and ability to listen to and understand information and ideas presented through spoken words and sentences.
• Proficient in the use of Microsoft applications (such as Word, Excel and PowerPoint re