Sr. Director, Operations

Company Overview

Why Choose Us?

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Job Description

The Sr. Director, Operations – Bagcraft is accountable for the multi‑year operational strategy and daily execution of the Bagcraft operating unit. This leader drives operational excellence by optimizing processes, improving efficiency, and fostering innovation through empowered teams and a culture of continuous improvement.

This role reports to the SVP, Operations – Quick Service Restaurants and partners closely with cross‑functional counterparts. Plant managers across Bagcraft sites report directly to this position.

 

Key Duties & Responsibilities

• Develop and execute operational strategies aligned with business unit goals, translating them into measurable targets and actions.
• Lead operational budgeting and financial management, including forecasting, performance monitoring, cost‑reduction initiatives, and corrective action planning.
• Establish and manage KPIs to evaluate operational performance and provide regular updates to executive leadership.
• Lead and develop plant managers, ensuring effective day‑to‑day operations and cultivating a culture of excellence and continuous improvement.
• Ensure compliance with industry standards, regulatory requirements, and internal policies through strong quality systems and operational discipline.
• Partner with Manufacturing Services and Innovation teams to identify and deploy technologies that improve productivity and support innovation.
• Identify and mitigate operational risks to ensure reliable, world‑class delivery and uninterrupted operations.
• Align operations with customer needs, driving initiatives that enhance engagement, satisfaction, and loyalty.

Qualifications

• 10+ years’ leadership experience in manufacturing operations
• Bachelor’s degree in business, engineering or a related field; MBA strongly preferred
• Proven experience deploying, leading, and improving global operational processes across internal operations and external supply chains
• Strong experience partnering with commercial and cross‑functional teams (e.g., new product planning, product life‑cycle management)
• Deep understanding of ERP systems
• Strong project management and change leadership capabilities
• Ability to travel domestically and internationally up to 50%

 

A reasonable estimate of the current range is $185,000 - $255,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

 

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program.

 

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Company Benefits

What You'll Get From Us

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also enco