Strategic Digital Transformation & PMIS Services Leader

About the Position

We’re seeking a Strategic Digital Transformation & PMIS Services Leader to expand our owner-side digital transformation and PMIS advisory practice serving mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works sectors. You’ll lead executive discovery and roadmap work, shape PMIS strategy that ties governance, cost, schedule, risk, and reporting into a practical owner operating model, and partner with leadership to convert market opportunities into well-positioned scopes and account growth.

This is a long-term, full-time, hybrid position located in Phoenix, AZ, and will require approximately 10% travel monthly.

Responsibilities may include, but are not limited to, the following:

• Lead executive discovery workshops, stakeholder interviews, and current-state assessments that shape digital transformation roadmaps for public infrastructure owners.
• Develop PMIS strategies that connect governance, program controls, cost, schedule, risk, documents, and reporting into a practical, owner-focused operating model.
• Partner with leadership and business development to translate market opportunities into well-positioned scopes, proposals, and account-expansion strategies.
• Develop proposal budgets for pursuit submittals.
• Forecast resource needs across the Digital Transformation practice as pursuits and engagements scale.
• Develop service-line messaging, advisory frameworks, and pursuit narratives that position Luster as a tool-agnostic owner advisor.
• Oversee data governance and executive dashboarding strategy without steering clients toward a single software platform.
• Coordinate with strategic partners and prime contractors to define scope boundaries, delivery assumptions, and measurable client outcomes.
• Mentor team members and help mature Center of Excellence templates, methods, and delivery standards.
• Represent Luster in pursuits and client engagements where advisory judgment and infrastructure-sector credibility are critical.

Attributes

• Owner-side mindset that builds client capability, transparency, and confidence in program data rather than creating dependency on any single vendor or platform.
• Infrastructure credibility rooted in capital programs, public agencies, and the realities of large, multi-stakeholder construction delivery.
• Tool-agnostic judgment, able to work across systems, workflows, and analytics platforms without defaulting to one software answer.
• Executive communication that lands with agency leaders, program executives, primes, and internal leadership alike.
• Builder orientation, comfortable creating structure, playbooks, and repeatable methods as the practice matures.
• Commercial awareness of how capture strategy, account expansion, and client trust translate into new scopes and service-line growth.

Minimum Qualifications

• Bachelor’s degree in construction management, engineering, business administration, or a related field, or equivalent combination of education and experience.
• 10+ years of experience in digital transformation, PMIS advisory, or program controls strategy on mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works.
• Experience serving public infrastructure owners in an advisory capacity on PMIS or program controls strategy.
• Experience leading discovery-to-roadmap engagements and managing client relationships from strategy through implementation oversight.
• Working knowledge of public agency funding, procurement, governance, and executive-reporting requirements on capital infrastructure programs.
• Experience with PMIS, ERP integration, data platforms, or analytics tools supporting capital-program technology strategy.
• Proficiency with Microsoft Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Preferred Qualifications

• Master’s degree in construction management, engineering management, business administration, or public administration.
• PMP, PMI-ACP, or similar program/PMO-focused certification.
• Experience in owner's representative or program management roles on capital infrastructure programs.
• Experience developing service-line strategy, capture positioning, or account-expansion plans for a consulting or advisory practice.
• Experience with GIS, BIM, digital-twin, or AI-enabled decision-support platforms in capital-program environments.
• Experience with Power BI or equivalent executive dashboarding and analytics tools.