Scheduled Hours

40

Position Summary

Performs patient registration and follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for provider services. This position is remote. Employees working under a remote work arrangement may be expected to return on-site periodically for meetings or other events, to pick up equipment and materials, to meet other work requirements, or as otherwise required by their supervisors.

Job Description

Primary Duties & Responsibilities:

• Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.

• Makes collection calls to insurance companies and patients to ensure timely payment of claims.

• Reviews remittance advises for rejection and accuracy of payment amounts.

• Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement.

• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.

• Responds to questions and requests from insurance companies.

• Supports customer service unit in answering billing and collection questions.

• Acts as back-up support for Accounts Receivable staff during peak times, vacations/illnesses.

• Assists with training of co-workers.

Working Conditions:
Job Location/Working Conditions:

• Normal office environment.

• Employees working under a remote work arrangement may be expected to return on-site periodically for meetings or other events, to pick up equipment and materials, to meet other work requirements, or as otherwise required by their supervisors.

Physical Effort:

• Typically sitting at a desk or table.

Equipment:

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System

Grade

C06-H

Salary Range

$17.34 - $25.40 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

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