Director, Technical Program Manager
Digital RealtyAbout the role
Position Title: Director, Technical Program Management – HR Systems
Your role
We are seeking a strategic and visionary Director of Technical Program Management to lead the evolution of our global HR technology landscape. This leader will own the strategy and operational excellence of our corporate HR applications, with a heavy emphasis on Oracle HCM. You will lead a high-performing global team to bridge the gap between complex HR business objectives and scalable technical architecture, driving efficiency and a superior employee experience across the enterprise.
What you’ll do
Executive Leadership & Platform Strategy
- Ecosystem Vision: Develop and execute a comprehensive service delivery and program strategy for the HR application portfolio, ensuring alignment with enterprise-wide business goals.
- Oracle HCM Governance: Act as the primary thought leader and subject matter authority for Oracle HCM, defining the long-term platform roadmap and overseeing the adoption of new features and best practices.
- Investment Management: Oversee the total budget for HR technology, including software licensing, third-party vendor services, and internal resource allocation.
Operational Mastery & Program Delivery
- Technical Excellence: Oversee the day-to-day operations and technical support for Oracle HCM and integrated applications, ensuring high system availability, performance, and data integrity.
- Metrics-Driven Leadership: Establish and monitor KPIs and SLAs for HR technology support, utilizing data to drive continuous improvement in service quality.
- Program Governance: Lead the prioritization and execution of high-impact HR initiatives, from global module rollouts to complex system integrations.
Team & Stakeholder Orchestration
- Global Talent Development: Lead and mentor a high-performing global team of Technical and functional leads, fostering a culture of accountability and customer-centricity.
- Strategic Partnership: Serve as the primary point of contact for senior HR and business leaders, translating complex business needs into actionable technical requirements.
- Cross-Functional Synergy: Drive collaboration with IT, Finance, and Legal to ensure seamless data flow and security across the enterprise system architecture.
What you’ll need
Qualifications
Experience: 15+ years of progressive experience in HR technology, with at least 7 years in a dedicated leadership or management role.
Expertise: Extensive, hands-on experience with Oracle HCM (Recruiting, Core HR, Benefits, Talent Management, Compensation, and Scheduling) including deep technical and functional knowledge.
Leadership: Demonstrated ability to lead and develop a globally distributed team of technical and functional professionals.
Education: Bachelor's degree in Computer Science, Human Resources, or Business; Master’s degree preferred.
Communication: Exceptional ability to influence and build consensus among senior executive leaders and diverse stakeholder groups.
Preferred Qualifications
Certifications: PMP/PgMP and Oracle HCM Cloud certifications.
Regulatory Knowledge: Deep understanding of data privacy and security regulations, including GDPR and CCPA.
Methodology: Expertise in IT Service Management (ITSM) principles and tools.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
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