Branch Manager

Description

We are excited to announce an opening for the Branch Manager position at our Chatham Branch. This role is ideal for a candidate who is ready to take on new challenges, lead a team, and drive branch performance to fulfil to our mission of delivering an extraordinary customer experience!

The Branch Manager will be instrumental in achieving business objectives and fostering a positive, results-oriented environment:

• Implementing strategies to drive branch growth, attract new customers, and enhance existing relationships, with a focus on increasing loan and deposit business and referrals for other bank products and services.
• Lead, motivate, and develop branch staff to ensure high levels of performance, engagement, and customer service excellence.

What will you be doing in this role?

The Branch Manager leads the branch team of service providers to successfully achieve the branch-related goals, using their expertise to:

• Inspire and guide branch staff to excel in their roles, promoting a culture of teamwork, accountability, and high performance. Provide coaching, feedback, and support to ensure individual and team success.
• Ensure exceptional customer service by addressing client inquiries, resolving issues, and providing support for all banking and lending needs.
• Develop profitable new business and expand existing relationships by presenting both traditional and non-traditional bank products and services to customers and prospective customers, identifying needs and referring customers to other bank products and services as appropriate.
• Make loans within delegated lending authority and referring larger credit opportunities.
• Conduct sales calls to prospective clients and businesses, promoting our financial products and services. Develop and implement strategies to increase branch sales and meet performance targets.
• Actively participate in community activities and events to represent the Bank. Build and maintain relationships with local organizations, businesses, and community leaders.

What’s in it for you?

• Competitive salary
• Quarterly incentive plan
• Comprehensive medical, dental, vision and life insurance benefits
• Generous Paid Time Off (PTO) and 11 paid holidays
• Paid Parental Leave and other paid extended leave for eligible employees
• 401(k) Match Program and Pension Plan
• Tuition Reimbursement
• Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans
• We focus on the growth and development of our employees. The Branch Manager has the ability to grow professionally at FNB

Requirements

What will you need?

• Bachelor’s Degree in relevant field of study (years of relevant experience may be considered in lieu of degree)
• Consumer or other lending experience with local decision-making and verifiable record of success required or aptitude and willingness to learn lending processes
• Strong leader that knows how to inspire others to achieve goals both individually and as part of a team
• Excitement to find and complete business expansion opportunities while being challenged by production and branch goals
• Well-organized with the ability to set priorities for multiple tasks while having excellent interpersonal, verbal and written communication skills
• Strong mathematical and analytical skills
• Must qualify for registration with the National Mortgage Licensing System

Physical/Environmental Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
• This position works in a normal office environment.
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision.