Messaging Operations Coordinator
VibesAbout the role
<p><strong><u>About Vibes </u></strong></p> <p><span data-contrast="none">Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like </span><strong><span data-contrast="none">Chipotle</span></strong><span data-contrast="none">, </span><strong><span data-contrast="none">Kohl’s </span></strong><span data-contrast="none">and </span><strong><span data-contrast="none">Polo Ralph Lauren </span></strong><span data-contrast="none">use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. To learn more about Vibes, visit </span><a href="http://www.vibes.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">www.vibes.com</span></span></a><span data-contrast="none">.</span><span data-ccp-props="{"201341983":1,"335559685":-20,"335559737":-20,"335559740":300}"> </span></p> <p>We are currently seeking a detail-oriented Messaging Operations Coordinator to join our Messaging Operations team as a full-time employee. The Messaging Operations Coordinator will be responsible for assisting in activating new campaigns for clients, vendor relationship management, reporting and audit resolution. This position plays a critical role in keeping our team organized and managing effective internal and external communication. An ideal candidate has great organization skills, passion for process improvement, strong written communication, and ability to manage multiple unrelated projects at a time.</p> <p>This role reports to the Director of A2P Messaging Provisioning and Compliance. </p> <p><strong><u>Responsibilities:</u></strong></p> <ul> <li>Wrangle multiple parties to ensure we hit deadlines for multiple concurrent projects</li> <li>Deliver strong internal and external communication; keep stakeholders in the loop</li> <li>Manage short-code inventory and process weekly reports</li> <li>Demonstrate strong attention to detail in all interactions with partner companies; maintain “good standing partner” relationship</li> <li&
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