Manager, Design and Production - Shows and Events

Position Summary...

The Manager, Events Engineering is responsible for the daily operation, configuration, and technical execution of advanced AV, broadcast, and IP-based media systems supporting corporate events, auditoriums, and studio productions.

This role is hands-on and execution-focused, ensuring systems are configured correctly, production workflows are followed, and live events execute reliably. The Manager works directly with engineers, technicians, vendors, and production teams to support complex live productions in high-visibility environments.

What you'll do...

AV & Broadcast System Operation

• Operate and support IP-based media systems utilizing SMPTE ST-2110, AES67, PTP, and hybrid SDI/IP workflows.
• Configure and monitor routing, audio, video, intercom, and control systems for live events and studio productions.
• Perform system checks, signal validation, and troubleshooting prior to and during live productions.
• Follow established engineering standards and operational procedures.

Live Event & Production Execution

• Support technical setup, rehearsals, live execution, and strike for corporate events and broadcasts.
• Ensure media routing, redundancy paths, and failover mechanisms are properly configured and tested.
• Respond in real time to technical issues during live productions and escalate when required.
• Maintain production readiness and show continuity throughout events.

Technical Issue Resolution & Support

• Serve as a first-line technical engineer for live event and studio system issues.
• Troubleshoot complex problems across media networks, intercom systems, routing control, and synchronization (PTP).
• Document incidents, resolutions, and system changes.
• Escalate systemic issues to Senior Manager or engineering leadership.

Vendor & Partner Coordination

• Support on-site work by AV integrators, rental vendors, and broadcast partners.
• Ensure vendor activities align with technical requirements, schedules, and safety standards.
• Communicate progress, issues, and scope changes to the Senior Manager.

Operational Discipline & Documentation

• Maintain accurate system documentation, signal flow diagrams, and configuration records.
• Follow change management processes for system updates and event modifications.
• Assist with post-event technical reviews and corrective action tracking.

Team Collaboration & Skill Development

• Work closely with engineers, technicians, and production teams to execute events successfully.
• Provide guidance and knowledge sharing to junior technical staff.
• Support training and onboarding for new systems or workflows.
• Maintain a calm, professional presence during high-pressure live events.

Success Measures

• Reliable execution of live events and studio productions
• Minimal technical disruptions during productions
• Accurate system configuration and documentation
• Effective coordination with engineers, vendors, and production teams
• Timely escalation and resolution of technical issues

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificate