We anticipate the application window for this opening will close on - 12 Sep 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is hiring in our Memphis Airways Distribution Center, where our employees are helping us deliver on the extraordinary. In this role, you will serve as the primary point of contact with the Medtronic Clinical team, ensuring all inbound and outbound orders are executed on time and in full while delivering a best-in-class, white glove service experience. This position acts as the dedicated liaison between the Distribution Center (DC) and Clinical stakeholders, fostering clear communication, proactive problem-solving, and seamless coordination.

In addition to managing order execution, the role supports all DC activities, driving operational excellence, maintaining compliance with established processes, and reinforcing patient-first service standards. By balancing day-to-day order flow with strategic DC support, this position ensures flawless service delivery and builds trust across teams.

Responsibilities may include the following and other duties may be assigned.

• Processes product returned to distribution, including data entry, inspection of the product and packaging condition and disposition of the product.
• Maintains a close working relationship with Customer Solutions and Business Units to insure that the appropriate disposition is completed properly.
• Serve as the main POC for the Clinical team, ensuring clear communication and issue resolution.
• Manage and monitor order flow (inbound and outbound) to ensure OTIF execution.
• Provide white glove servce, proactively anticipating needs and resolving barriers to maintain patient frist standards.
• Partner with DC leadership and operational teams to support all DC activities, including escalations, compliance, and process alignment.
• Track, review, and report on order performance, idetifying trends, risk, and opportunities for improvement.
• Coordinate with cross-functional teams (Clinical, Supply Chain, Quality, Transportation, Demo, etc..) to resolve disrepanicies or delays.
• Support implementation of process improvements and standard operating procedures to strengthen service delivery.
• Uphold organizational values by ensuring safety, quality, and compliance in all actions.

Required Knowledge and Experience: 

• Requires minimum of 8 years of experience.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$52,800.00 - $79,200.00

This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to thos