Transfer Center Specialist

Night (United States of America)

Transfer Center Specialist

This individual is responsible for transfer coordination in accordance with state and federal guidelines, and processing Physician consultation requests.

- High School Diploma or GED equivalent required; Associate’s degree in healthcare related filed preferred.
- One experience in a hospital setting is preferred.
- Business office experience is preferred.
- Strong verbal/written communication skills and excellent customer service required.
- Ability to handle high levels of stress due to varying and unpredictable situations.
- Strong knowledge of medical terminology.
- Must have general computer and Microsoft Office knowledge and skills.
- Provides outstanding customer service.
- Demonstrate ability to perform multiple tasks simultaneously and independently, with minimal supervision.
- Recognize and react to changing priorities.
- Effectively communicate with physicians, peers, and nursing leadership.
- Handles physician consults.
- Computer skills must include the ability to input data, retrieve data, and prepare reports.
- Evaluate, coordinate, monitor, and document all activities associated with the transfer process.
- Coordinates communication between the referring physician and the accepting physician.
- Maintain working knowledge of current Trauma criteria and EMTALA guidelines.
- Notify House Nursing Supervisor immediately of transfer related concerns, and document in the occurrence reporting system.
- Appropriately prioritize placement of internal transfers, direct admissions, ED, and PACU patients.
- Provide patient data to physicians and Care Coordinator as requested.
- Coordinates activities to notify appropriate physician of consult within targeted timeframe.
- Performs accurate entry of physician consults in a timely manner.
- Utilization of Vocera, hands-free headsets, and call recording system per department guidelines/policies.
- Performs all other duties as assigned by immediate Supervisor or Manager.