Medical Equipment CDL Delivery Driver

Description

We are seeking a dedicated CDL Local Delivery Driver of Medical Equipment (CDL-Patient Service Technician) who wants to be part of a company who makes a difference in patient’s lives. In this position you will be responsible for making deliveries, providing services and ensuring patients and/or caregivers understand instructions for and are comfortable with use of respiratory and medical equipment.

Essential Duties and Responsibilities

• Available for on-call assignments as needed
• Adheres to and implements all company policies and procedures and the guidelines established in the ‘Rotech Way’
• Builds relationships with patients and caregivers
• Completes all necessary delivery forms and paperwork including but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.
• Delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Delivers, sets up and maintains equipment at the delivery address using company vehicle
• Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA/DOT and Joint Commission guidelines
• Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
• Educates the patient and caregiver on the safe use and maintenance of the delivered items
• Encourages patients and caregivers to complete the Customer Perception of Care survey
• Maintains assigned company vehicle in a clean and safe working condition
• Observes additional needs that the patient may have and reports to management during morning meeting
• Properly cares for & uses electronic tablet that is assigned for job duties
• Provide clear instructions to patients and caregivers to ensure understanding of equipment
• Reports equipment hazards and product incidents as required
• Safeguards patient’s protected health information and adheres to all HIPPA privacy regulations
• Works with location personnel to coordinate deliveries Performs other duties as assigned

Supervisory Responsibilities: None

Employment is contingent on:

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Requirements

Education and/or Experience

• High school diploma or GED equivalent
• Hazardous materials and tanker endorsement preferred but not required. Will be required to obtain once employed with our company.
• Must have a motor vehicle record (MVR) free from suspensions, limitations or convictions for major offenses or serious traffic violations as stipulated in Title 49, Code of Federal Regulations, Sec on 383.51, Subpart D –Driver Disqualifications and Penalties
• One to three years’ delivery experience and working in healthcare, home health or medical field
• Strong customer service background
• Successfully pass a DOT physical examination upon initial employment and every two years thereaafer
• Valid commercial driver’s license (CDL) and medical examiner’s certificate as applicable to the weight class of the vehicle he or she will be responsible for driving and issued by the State in which you reside

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner.
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Mapping skills including ability to plan me-saving delivery routes
• Mechanical aptitude with ability to learn
• Medical terminology
• Multi-task along with attention to detail
• Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division
• Properly work an electronic tablet device that is used for services after training
• Self-motivation, organized, me-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Available for on-call assignments as needed
• Requires sitting, walking, standing