Claims Operations Assistant

Technician Claims - CH10FN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

The Hartford's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization. 

WHAT ARE THE RESPONSIBILITIES OF THE POSITION? 

• Assisting multiple lines of business with operations duties
• Analysis & resolution of both routine and complicated work requests
• Financial transaction processing and regulatory compliance
• Meeting & exceeding hard deadlines
• Business and IT project work
• Continuous process improvement
• New claim triage and assignment process
• May be required to assist with customer calls

Qualifications:

We are looking for individuals with consistent high level of performance and achievement over career span as well as demonstrated efforts and achievement toward self-development. This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen. The ideal candidate will also have the following qualifications: 

• Must be consistently successful in their current position
• Self-motivated
• Excellent analytical aptitude
• Exceptional customer service skills
• Strong written and verbal communication skills
• Proven organizational abilities for a fluctuating and multi tasked environment
• Demonstrated ability to collaborate and work effectively with others
• Work independently when required
• Proficient in Microsoft Office applications
• Ability to learn complex software applications
• Able to lift boxes up to 35lbs
• High School Graduate.  College degree preferred
• Hours are Monday - Friday 8:30 AM - 5:00 PM. May require occasional overtime
• Core Talent, Data, and Customer Focus DNA Badges strongly preferred for current Claims staff.

WHAT ELSE CAN YOU TELL ME?

This position can be located within our Hartford, CT and Naperville, IL offices. Job performed fully on site for the first 90 days with opportunity for occasional remote work up to 3 days per week after training period.  

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$40,685 - $61,027

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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