Senior Benefits Manager

Who we are 

Healthcare is more confusing, more costly, and more complex than ever. Transcarent is a health and care experience company on a mission to empower Members to stay healthy by providing them with unbiased information, trusted guidance, and easy access to high value care where and when they need it.  You will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for rapid expansion of our offering. 

Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members. 

We are looking for teammates to join us in building our company, culture, and Member experience who: 

• Put people first, and make decisions with the Member’s best interests in mind
• Are active learners, constantly looking to improve and grow
• Are driven by our mission to measurably improve health and care each day
• Bring the energy needed to transform health and care, and move and adapt rapidly
• Are laser focused on delivering results for Members, and proactively problem solving to get there 

About this role 

At Transcarent, our Total Rewards team is dedicated to delivering a best-in-class career experience for our team members. As the Senior Benefits Manager, you will have a significant impact by ensuring the delivery of top-quality benefit programs and an outstanding employee experience. Your strategic recommendations and ability to transform feedback into effective benefits strategies will drive measurable, high-impact results that align with the company's mission and values. Ultimately, you will play a crucial role in attracting, retaining, and engaging top talent, while fostering a culture of well-being and support for all individuals within the organization.  

In this role you will:  

• Serve as the subject matter expert on benefit plans and oversee the administration of team member benefit programs, including health, wellbeing, and retirement plans. 
• Ensure compliance with federal, state, and local employment laws and regulations, and recommend best practices.  
• Review policies and practices to maintain compliance. 
• Streamline HR operational processes and provide recommendations on strategies that can enhance our operations and the team member experience. 
• Manage and maintain People systems. 
• Partner with key stakeholders to manage all reward-related matters, including annual bonuses, salary increases, and role benchmarking. 
• Administer all leave of absences. 
• Oversee HR operations functions such as onboarding/offboarding, benefit and compensation administration, visa-related requests, time off requests, etc. 

 
What we are looking for: 

• Over 7 years of HR experience in dynamic high-growth, high-change environments. 
• Extensive experience in benefits as a key driver in decision-making and implementation. 
• Exceptional communication, influence, presentation, and interpersonal skills with colleagues of all levels. 
• Proven track record of transforming cultural feedback into constructive benefits strategies that yield measurable high-impact results. 
• Extensive experience with M&A as a key diligence and integration team member. 
• Demonstrated ability to design, track, prioritize, and drive multiple concurrent projects to success, with a strong operational background and mission-centric emphasis. 
• Ability to influence and partner with a diverse group of stakeholders, including deeply technical and operational, business-minded leaders, on key people issues. You excel at openness and flexibility with internal clients while maintaining consistency and equity in people philosophies and practices. 

Total Rewards 

As a remote position, the salary range for this role is $150,000-$180,000.

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. 

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. 

Our benefits and perks programs include, but are not limited to: