Health Unit Clerk - Women's Medical/Surgical and Postpartum Unit

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Clerk - Women's Medical/Surgical and Postpartum Unit

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

2400/3100 Obstetrics Unit-Cleveland Clinic Akron General

                      

Job Code

AK9959

                     

Shift

Evenings

                       

Schedule

3:00pm-11:30pm

                       

Job Summary

USW Bidding Period: 11/04/2025 - 11/08/2025

                         

Job Details

USW Bidding Period: 11/04/2025 - 11/08/2025

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.  

 

Akron General’s 2400/3100 Women's Medical/Surgical and Postpartum Unit provides compassionate, safe care to every mother and baby. Health Unit Clerks are vital to this unit’s safety as you will help open the doors to the unit. Health Unit Clerks also provide an elevated level of customer service to patients, families, visitors, and caregivers to promote and support the highest level of patient experience and perform administrative and clerical duties to ensure efficient operational flow in the unit. This is a great opportunity to enhance your customer service skills in a healthcare setting and be a part of a team that feels like family. 

 

A caregiver in this position works evenings from 3:00PM – 11:30PM. 

 

A caregiver who excels in this role will:   

• Perform administrative and clerical duties.  

• Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.  

• Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.  

• Assist with processing patient admissions, transfers and discharges.  

• Provide concierge service to assist patients and families with wayfinding and directing them to available resources.  

• Assemble and maintain patient medical records and other documents related to patient care.  

• Troubleshoot equipment.  

• Respond to patient call lights and make rounds. 

• Keep nursing stations clean and organized.  

• Complete mandatory education and training.  

 

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED  

• One year of experience in a customer service-related role  

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