Customer Profile Data Associate (Customer Life Cycle Associate)

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

The Customer Lifecycle Analyst is responsible for driving continuous improvement in the areas of Customer Master Data accuracy, compliance, and process management.  The position will collaborate with cross-functional business partners on the integration and maintenance of customer lifecycle data.

 

Responsibilities

 

• Manage the GLOBE SAP Customer Master Setup Workflow process

 

• Manage the customer setup process by working with business users / owners on the completion of the workflow process for using the Customer Setup Form and by performing validity checks to confirm accuracy

 

• Collaborate with data owners across multiple functional teams to ensure timeliness and to also provide expertise regarding definitions

 

• Ensure proper integration of GLOBE data standards to meet requirements supporting business processes

 

• Analyze and resolve cross-functional data issues across SAP modules and between SAP and other applications

 

• Support GLOBE program management and administration of all required analysis, testing phases and cycles

 

• Provide insight on key decisions regarding data standards within SAP

 

Requirement and Education

 

• Undergraduate degree required
• Basic understanding of the O2C flow and key business functions outside of the O2C stream
• Customer Master Data, Finance and Sales knowledge is a plus.

 

Skills

 

• Excellent written and verbal communication skills
• Excellent analytical aptitude with a proven ability to analyze/interpret data
• Well-organized, methodical thinker with excellent decision-making skills
• Strong and creative problem-solving skills
• Proficiency in Microsoft office applications (i.e., Word, Excel, PowerPoint Outlook)
• Proficiency in SAP, BW and Business Objects preferred
• Ability to work in a fast paced environment and handle multiple priorities
• Ability to work independently with minimal supervision
• APICS certification or Association for Supply Chain Management (or progress toward certification) beneficial

 

Requisition ID

193773 

 

It is our business imperative to remain a very inclusive workplace.

 

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.  In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.  Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

 

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.  All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruit