Senior International Logistics Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

We are seeking a highly skilled and detail-oriented International Logistics Manager to oversee international distribution center operations, outbound documentation, customs compliance, and shipment tracking. This role ensures the efficient movement of goods across borders while maintaining regulatory compliance and optimizing logistics processes.

Key Responsibilities:

International Logistics & Compliance:

• Manage international distribution center operations, ensuring timely and accurate outbound documentation.
• Oversee customs compliance, staying updated on regulations and ensuring proper documentation for all shipments.
• Track and monitor outbound international shipments to ensure on-time delivery and resolve any shipping delays.
• Track and monitor domestic shipments from suppliers to the 3PL distribution center, ensuring smooth inbound logistics.
• Maintain the routing guide for 3PL distribution center shipments to specific countries.
• Serve as the primary contact for critical order and shipment updates, providing timely communication to internal and external stakeholders.
• Collaborate with transportation suppliers to request and approve quotes as needed.
• Address shipping delays, invoice discrepancies, and missing shipments.

Trade Compliance & Invoice Management:

• Strong understanding of customs documentation and the ability to generate and review commercial invoices for accuracy.
• Expertise in resolving invoice discrepancies related to harmonized codes, ECCN, unit of measure, and other compliance factors.
• Ability to issue corrected invoices for overages, shortages, or missing shipments.
• Monitor invoices to ensure they are properly completed and in open status, enabling accurate AR downloads, tracking updates, and timely customer invoicing.
• Experience working with trade compliance software to manage international shipping documentation and regulatory requirements.
• Strong analytical skills to research and resolve trade compliance issues using data management tools.

Regulatory Compliance & Government Programs:

• Stay informed on government programs and regulatory changes affecting export shipments.
• Ensure compliance with evolving international trade regulations and customs requirements.

Canadian Logistics Responsibilities:

• Oversee import and export shipments, ensuring compliance with customs regulations.
• Provide missing invoices to customs broker as requested.
• Audit shipments to ensure broker clears goods under the correct entity.
• Receive and review statements