Senior Clinical Project Manager

Overview

This position will work with Clinical Nursing Leadership to mine data, prepare reports based on set metrics.  RN with informatics / data mining background preferred but not required. 

 

The Senior Clinical Project Manager (CPM) position is responsible for collaborating with hospital leadership to plan, coordinate, develop and implement activities for assigned projects/events for the growth of the hospital and be accountable for achieving results. This position will identify and implement improvement opportunities to ensure quality, services and safety metrics in assigned areas are reached with minimal supervision. The Senior CPM position participates in the development and implementation of effective and efficient standards, policies, processes and reports. This position is the liaison between the hospital, consultants, contractors, regulatory agencies, and others as appropriate. The Senior CPM position must be able to manage several projects simultaneously and must be familiar with departmental operations. This position monitors milestones and identification of potential barriers to assure successful execution and stabilization of processes and regularly provides project analysis, assignment, timelines and progress reports.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Participates in identifying needs, planning and implementing educational programs for hospital health care providers, patients, families and community groups.

• Develops strong relationships by collaborating with hospital leadership to plan, coordinate, develop and implement activities for assigned projects/events for the hospital and be accountable for achieving results.

• Demonstrates excellent verbal and written communications skills for both internal and external customers. Utilizes communication skills to ensure cohesive, smooth operations of the department.

SERVICE ESSENTIAL FUNCTIONS

• Identifies opportunities to improve patient care and takes appropriate actions to achieve awareness through department leaders and staff.

• Partners with physicians, hospital leadership and others to identify opportunities for growth and improved patient quality care.

• Serves as support to multidisciplinary workgroups throughout all HM entities. Assists during internal audits, customer audits, and certification audits. Prepares meeting agendas and meeting presentations as requested.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Evaluates the implementation and effectiveness of planned clinical strategies, monitors progress and achievement of objectives and identifies corrective action.

• Directs, delegates and oversees work efforts as appropriate to ensure the best possible delivery of service, quality outcomes, and high customer/patient satisfaction.

• Independently seeks opportunities to identify and streamline inefficiencies in nursing areas through action plans and follow-up with leaders in assigned areas.

• Actively participates in a wide ran