Temp Retail Operations Coordinator - New York

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

 

Retail Operations Coordinator

Montblanc | New York, NY

Reports to: Retail Operations Director

 

Role Overview

Montblanc North America is seeking an organized, resilient and detail-oriented Retail Operations Coordinator, with an understanding of boutique operations and procedures. This role reports to the Director of Retail Operations and will support our network of 27 boutiques with the achievement of sales, strategic objectives and operational excellence.

 

Responsibilities

• Procure POS materials from our HQ team and fulfill monthly requests from our Boutique network
• Manage invoicing of Boutique services in collaboration with Finance, including NSPO creation and monthly goods receipt
• Facilitate omnichannel order flow (Click from Store)
• Manage uniform allocations for retail staff ensuring budget alignment, timely and accurate delivery with supplier, quality control as needed
• Support with new store openings and renovations, liaising with cross-functional teams and local vendors
• Track & communicate incentive updates to Full Price and Outlet boutique network
• Manage maintenance projects to ensure a high standard across boutique network
• Manage maintenance and service program as per guidelines and in line with budget
• Support Retail teams in execution of maintenance and service processes and actions
• Special projects, as needed

 

Qualifications

• Prior experience working in luxury retail
• Proficiency in SAP, Outlook, Word, Excel
• Ability to meet deadlines and handle multiple tasks simultaneously and with precision
• Superior organizational and follow up skills
• Clear and concise communicator who can execute quickly and effectively
• Excellent problem solving skills - know how to deescalate issues as they arise and turn challenges into opportunities
• Team player with a collaborative approach to working with different departments and boutique members
• Fluent in English

 

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

 

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income