Food Service Supervisor

Position Title:

Food Service Supervisor

Job Group:

Merit

Required Minimum Qualifications:

• High school graduation or equivalent and two years of directly related food distribution experience; or Any equivalent combination of post high school education and experience providing a knowledge or background in institutional food service distribution.

Preferred Qualifications:

Large quantity food production experience in a college, high-volume restaurant, hospital, or a similar large-scale kitchen

Supervisory experience with large teams in food service or retail, including training and developing employees

Proficiency in managing recipes and applying basic math for accurate food preparation

Basic knowledge of food handling, preparation, and serving food in large quantities

ServSafe® or similar food handler certification

Job Description:

At Iowa State University, our Food Service Supervisors play a critical role in the success of our expansive dining operations, which include a variety of locations from dining centers to cafés and markets. In this position, you will blend your passion for food service with your leadership skills, managing both back-of-house and front-of-house operations. You’ll work closely with management to guide staff, oversee kitchen activities, handle food preparation, manage ordering, and provide training, all while ensuring the smooth and efficient operation of our vibrant dining environment.

This role offers a unique opportunity to balance hands-on work with supervisory responsibilities. You will be actively involved in addressing students' dietary needs, knowing ingredients, and maintaining recipe accuracy. Additionally, you will ensure that each meal meets our high standards of quality and service, contributing to a positive dining experience for the campus community.

Watch our team in action HERE

If you’re looking for a role that combines leadership with a direct impact on food service, this position is perfect for you. Discover how you can be a part of our team dedicated to enhancing the culinary experience at Iowa State University.

Location: UDM

Appointment: 12 Months

Schedule: Every other weekend or a set schedule with two week days off

Mon-Fri 5:30am - 2:00pm

Sat-Sun 7:00am - 3:30pm

Characteristic Duties and Responsibilities

• Supervises operations of food distribution, including set-up, service, maintenance, and personnel.

• Plans and prepares work assignments and schedules.

• Interviews and recommends employ of support staff.

• Trains, assigns work to and evaluates the performance of support staff, and recommends salary increases, promotions, and status changes, including dismissals.

• Prepares service and supply requisitions.

• Maintains inventory controls.

• Monitors cash register functions.

• Prepares periodic reports on food distribution activities, including inventory records, personnel records, and fiscal reports on cash register functions.

• Consults with other Food Service Supervisors and Manager to coordinate dining facility operations.

• Maintains sanitation and safety standards.

• Prepares menus and pricing boards and schedules.

• Responds to inquiries and complaints from staff, students, and patrons.

Knowledge, Skills, and Abilities

• Knowledge of methods and practices of institutional food preparation and service.

• Knowledge of principles of food sanitation, health hazards, and the necessary precautionary measures.

• Ability to maintain effective working relationships with others.

• Ability to establish goals, schedule work, set deadlines for total accomplishment for self and subordinates under time schedule pressure while maintaining cost effectiveness.

• Ability to measure and evaluate employee performance and conduct interviews.

• Knowledge of principles of inventory management and control.

• Ability to collect data and compile food service and food production reports.

• Ability to maintain records of quantities of ingredients used and volume of production.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Appointment Type:

Regular

Number of Months Em