Business Travel Sales Manager

Job Description Summary

Are you a dynamic sales professional with strong business connections and a passion for driving revenue? This new position is a combination of Business Transient Sales Manager. The stronger your network and ability to build long-term partnerships, the more successful you will be in meeting and exceeding sales goals. This position has a very lucrative incentive program in addition to your base salary that is listed. Apply today!

The Business Travel Sales Manager is responsible for managing a select group of B2B and Local accounts for The Sonesta White Plains Downtown. The Business Travel Sales Manager will serve as a trusted advisor for internal and external clients to optimize fair share delivery to Sonesta Hotels in addition to the following key responsibilities:
• Handle BT responsibilities for hotel and be point of contact for all BT accounts (local and national), wholesale/FIT, consortia, and government markets.
• Responsible for all related BT duties/task (Rate & System maintenance/VIP coordination, exception processing, B2B and end user customer service)
• Will represent hotel(s) for any tradeshow, market solicitation activities.
• On-site market sales activity required
As key enablement tools, the candidate will successfully embed Corporate and Business Travel sales initiatives and strategies that will increase Sonesta’s visibility and improve year over year share of Corporate & Business Travel business to Sonesta Hotels. The position requires a proactive approach and carefully crafted account plans to achieve desired results. The Business Travel Sales Manager will also be measured on successful collaboration with varying stakeholders to include property leaders, Sonesta corporate leadership team including Global Sales, and key third party intermediators.

Job Description

Job Description

DUTIES AND RESPONSIBILITIES:

Environment

The job environment is fast paced and results oriented. The successful candidate will employ proactive measures to achieve the desired account and revenue objectives. 

Operational/Functional:

• Effectively promote the Sonesta brand to group and meeting decision makers 
• Be fully capable of utilizing primary online tools for RFP solicitation and negotiations including C-vent, Meeting Broker, Delphi.fdc 
• Manage a limited number of GSO accounts for Sonesta’s full service domestic portfolio. Assigned Accounts, seller will be responsible for achieving account growth targets, solicitation, maintenance and all sales related activities .
• Be able to analyze market conditions and account specific data to determine current account status and alter individual account strategies, as needed. 
• Meet or exceed weekly, quarterly and annual sales goals, KPI’s, solicitation goals and initiatives.
• Develop, actively solicit, and map group business accounts per defined territory.
• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
• Adhere to all mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Maintain a complete database of accounts in defined territories.
• Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
• Leads on-site inspections by customers, performs outside sale calls to develop leads.
• Manages and negotiates account details and contracts so that all pertinent aspects of solicitation and closing are complete and documented. Manages and update Delphi.fdc daily.
• Formulates and submits formal and informal sales proposals to prospective customers in the field, at the hotel, and over the phone.
• Follow company direction, process, and expectations of assigned hotels.
• Partner with operations departments to ensure full participation in servicing accounts.
• Ensure all due dates/deadlines are met and other duties as assigned.
• Attend trade shows, community events and industry meetings as directed.

Strategy and Planning:

• Analyze sales statistics with Leadership, to determine sales potential, inventory requirements, and sales goals.
• Awareness of competition, top accounts, rates and sales strategies on an ongoing basis. Stays abreast of trends in the market.