Commercial Lines Producer

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown and Brown is seeking a Commercial Lines Producer to join our growing team in Portland, OR! 

Commercial Lines Producers report to the Office Leader, Vice President, or individual whose responsibility are in the sales and renewal of business and defined as “producer” by participation in the TOP GUN program. Commercial Lines Producers receive sales goals and objectives while operating within Brown & Brown quality control procedures. Compensation can consist of commission in addition to base salary, at the Office’s discretion. Business is primarily conducted outside of the physical location of the branch or office 

How You Will Contribute: 

• Promote the growth of BBNW through the sale of new accounts 

• Develop and pursue cross-selling opportunities in concert with the Customer Account Managers 

• Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues 

• Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits 

• Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services 

• Monitor level of customer service and assist with claim issues as needed 

• Handle and resolve customer complaints and problems 

• Set regularly scheduled meeting on a frequency that is appropriate for each customer 

• Assist the Customer Account Managers with the collection of receivables 

• Keep current on marketplace changes and inform customer as necessary 

• Other duties or special projects may be assigned  

Licenses and Certifications:  

• Must have, or obtain within 6 months, current Property and Casualty License in all required states  

Skills & Experience to Be Successful: 
  

• Bachelor’s Degree (BA/BS) in business or financial related field is preferred, other combination of work and/or education will be considered 

• Basic understanding of insurance and business terminology 

• Fluent with Microsoft Windows, Office 365, Word, and Excel 

• AMS360 experience or skills to learn software program at an accelerated ability 

• Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication, and respond accordingly 

• Must have excellent customer service and interpersonal skills 

• Strong, consistent,