Network and Computer Systems Administrator

Overview

JST is seeking a Network and Computer Systems Administrator to support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers and provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization.

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.

Network and Computer Systems Administrator Responsibilities

• Support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers
• Provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization
• Provide solutions to complex problems on the integration of various technologies
• Assigns personnel to various projects, directs their activities, and evaluates their work
• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization
• Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades
• Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
• Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications
• Responsible for resolving IT hardware and software infrastructure issues using systems analysis techniques and procedures to ensure appropriate functions
• Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software
• Provide reach-back support from Hurlburt Field, FL for forces at other in-garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support
• Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline
• Log, track, and coordinate issues raised by AFSOF personnel and units, ensuring issues are resolved in a timely fashion. via phone, remote computer access, and on-site if applicable
• Define and mature operations and maintenance processes for systems
• Develop and follow documented incident response measures
• Maintain hardware and network infrastructure for fielded systems
• Monitor, diagnose, and resolve complex network, storage and computer system issues
• Collaborate with IT team to develop action plan for improved operations
• Install, configure, and maintain computer software integrity
• Implement operating system enhancements that will improve system reliability and performance

Network and Computer Systems Administrator Qualifications

• Bachelor's degree in Engineering, Science, Business, Information Technology OR 3 years of equivalent professional experience
• 3+ years of experience in Information Technology
• Minimum of (1) one year experience as a Systems Administrator
• Current DoD Active SECRET / Ability to receive a TS/SCI clearance
• Microsoft Certified Solutions Expert (MCSE)
• Experience with DoD Risk Management Framework (RMF)
• Experience with Windows platform
• IAT Level II certification; Experience with Windows (2012 and higher); Scripting; PowerShell (Windows); Bash (Linux); Active Directory; MDM preferred
• Excellent verbal and written communication skills
• Must be able to sit and stand for long periods of time
• Must be available for on-call support as needed

Desired Certifications

Amazon Web Services Certs; AWS SysOps Administrator Associate; MDM Certs (one of any listed: Air Watch Enterprise Mobility Professional; Mobile Iron Administration Certification; IBM Cer