Project Manager - Consumer Bank Chief of Staff Office - Columbus, OH

The Chief of Staff Office is where we strategically develop and implement large scale initiatives for the Consumer Bank Branch network.

As a Project Manager in Chief of Staff Office, you will support various aspects of the business and its strategic initiatives from both a strategic and operational perspective. Driving, planning & executing key priorities, serving as a business stakeholder on various projects, and by leading business analysis in support of executive decision-making. The role requires excellent communication skills, flexibility, and comfort with ambiguity. Additionally, you will manage a rapid pace of change, be detail oriented, and possess a strong ability to influence & collaborate with various stakeholders at all levels of the firm.

Job Responsibilities  

• Support day-to-day initiatives for Consumer Branch Banking leadership team; provide clarity and alignment across leadership and functional teams, including cross-LOB and JPM-wide groups and CCB/WM leadership team
• Manage senior management presentations and communications using writing and presentation skills and knowledge of the business and management priorities
• Create content / agenda for Business Review with the CEO of Consumer Bank by acting as the central point of contact with the Chief of Staff to ensure a consistent message; manage weekly agendas for Staff Meetings and Monthly Strategy Sessions
• Present to senior management and stakeholders in various meetings
• Act as support partner for several high priority initiatives working collaboratively across multiple stakeholders and team members across LOBs and staff areas:
  • Link strategy to execution through the development of clear objectives, timelines, and metrics
  • Identify and remove barriers to execution, communications project updates clearly and transparently
  • Independently develop value-adding business solutions
  • Participate in meetings at the operational and project level; providing continuous feedback on project status and function as the overall escalation point to ensure the project tracts to original expectations
  • Identify risk and escalate project issues quickly and appropriately, helping to resolve with solution-focused mindset 

Required qualifications, skills and capabilities

• 3+ years of experience managing projects in a client-focused environment
• Excellent academic credentials with a Bachelor’s degree and/or equivalent work experience
• An outstanding ability to communicate effectively and confidently (both verbally and written); ability to apply quantitative and strategic approaches and work well in cross-functional teams
• Strong interpersonal and influencing skills (both written and verbal); ability to interact with colleagues at all levels and achieve goals without direct control over resources
• Expert in Microsoft PowerPoint and executive presentation building skills
• Excellent problem-solving skills and ability to prioritize issues and analysis; strong organizational skills and detail-orientation, comfort juggling a dynamic and complex piece of work
• Demonstrated track record of a high level of initiative, setting and achieving challenging goals and ability to work in unstructured, dynamic environment

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our suc