Specialist, Testing Services

Reports To: 

Assistant Director, Testing Services

Position Status:

Full-Time

Posted Pay Range: 

$16.22 - $20.27

Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you’ll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college’s academic mission.

You’ll coordinate and administer a wide range of exams—including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE—while maintaining strict compliance with national testing standards.

If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day.

Why Join CWI?

At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Key Responsibilities:

Deliver Secure and Professional Testing Services
• Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines.
• Maintain strict confidentiality and security of all testing materials and processes.
• Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment.

Ensure Accurate Student Record Management and Reporting
• Maintain the accuracy and integrity of student testing records throughout their lifecycle.
• Enter and update student data and testing information in college databases with precision and timeliness.
• Inform students of placement results and guide them toward next steps or appropriate resources.

Foster Collaboration and Effective Communication
• Provide accurate and timely information about testing services to students, faculty, and the public.
• Support faculty and academic departments with exam proctoring and assessment logistics.
• Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners.

Contribute to Continuous Improvement and Institutional Engagement
• Participate actively in committees, staff meetings, and professional development opportunities.
• Represent Testing Services and CWI with professionalism in all internal and external interactions.
• Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email).

Minimum Qualifications:

• High school diploma or equivalent diploma
• Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations
• Good technical troubleshooting and multi-tasking skills
• Experience working in data entry systems
• Experience working in a community college setting, serving a diverse, non-traditional student population preferred
• Bilingual (Spanish/English) preferred

Additional Instructions for Applicants:

All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

Benefits:

• For information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov  
• Retirement plans with employer contribution of over 11%
• Health Savings Accounts and Flexible Spending Accounts 
• Employer-paid life insurance and <