Sr. Director Head of Demand - Agency Sales

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Head of Demand  - Agency Sales 

This is a strategic and global role within Sabre LGS (Lodging, Ground & Sea) organization responsible for generating demand for our portfolio of products which include: hotel, cars, rail, tours / attractions segments and other ancillary products. The lodging segment in particular is a key focus area at Sabre and is one of the six growth areas identified across the company. The role will work closely with our commercial teams to increase sales globally. 

The role will be customer facing working with senior executives of current and prospective travel agencies and it’s success will depend on close collaboration with Sabre’s agency sales team.  In addition, the successful candidate will lead a team of Business Development executives focused on LGS products (especially Hotels) and will provide strategic direction to achieve the business targets. The ideal candidate will be a strategic thinker and a dynamic leader with proven track record of successfully collaborating in a matrix organization while growing high-performance teams.  

This role will require a deep understanding of the travel eco system and how to sell API services from travel agencies, TMCs and OBTs to our supply partners.  An understanding of the technology stacks being used at all touch points including back office systems at travel agencies will be preferred.  In addition to having responsibility for achieving revenue and booking targets, this role will be responsible for providing input to our Product Strategy team on how to enhance current offerings and prioritizing future roadmap items for the managed travel category.  

This role will work closely with our agency customers, agency sales teams, product strategy, supply teams and the onboarding / delivery teams; identifying key pain points and areas of opportunity for Sabre to deliver further value to our customers.  We are looking for someone who can amplify the value Sabre provides in the managed travel category, help our clients align their goals with Sabre and establish the demand team as a trusted advisor and strategic partner.  

Key responsibilities:  

• Able to drive demand across our agency partners in order to deliver / exceed on plan numbers. Work collaboratively with Sabre Agency Sales executives to develop sales strategies to meet and exceed sales targets. 

• Be the customer advocate within Sabre and help drive product requirements, delivery and adoption across demand (agency) partners. Work directly with the delivery and onboarding team to ensure product adoption for new enhancements. Establish yourself as a key leader at Sabre to effectively collaborate across Sales, Product, Technology, HR, Marketing, Finance and Operations teams to ensure that customer needs are appropriately met and prioritized. 

• Develop a team that can deliver value and growth for our partners with a lens towards how Sabre can become a leading B2B travel platform. 

• Grow and maintain senior level relationships with the appropriate counterparts in agencies and API / OTB clients (especially product and strategy) 

• Understand market dynamics in travel distribution and emerging business models in order to grow our market share and adoption of products. 

• Client Stewardship – work with demand partners and commercial teams in a consultative role identifying trends and providing Sabre solutions to identified challenges. 

• Be part of the leadership team within the growing LGS team. Play a key part in the strategic planning process for LGS. Operationalize annual goals and objectives from the strategic plan within the supply teams to develop annual objectives and action plans 

Qualifications:  

Strong domain experience preferred in the Hospitality or Ground Transportation industry.  

• Thorough understanding of technology solutions being used in the travel eco system with good knowledge of data flow and parameters important for APIs. 

• 10+ years of relevant experience out of which 5 + years should be in leading a team in technical sales, sales enablement or