General Manager

Description

Hill International Trucks, the tri-state areas leading medium- and heavy-duty truck and trailer dealership, is seeking an experienced general manager for our St. Clairsville, OH dealership. The primary responsibility of the general manager is to run a profitable dealership through proper staffing, customer retention, cost controls and the achievement of objectives. 

ESSENTIAL DUTIES:

• Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
• Plans dealership operations for the coming year and submits to the dealer for approval.
• Monitors the daily operating control (DOC), recommending improved courses of action where necessary.
• Provides dealer with accurate weekly reports on the financial condition of the dealership.
• Ensures that the monthly financial statement is complete, accurate, and submitted on time to the factory.
• Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
• Reviews and approves compensation plans for all employees.
• Resolves any customer complaints that department managers are unable to rectify.
• Hires, trains, and motivate all dealership department managers.
• Meets with the Controller monthly to review departmental forecasts for consistency with the annual forecast.
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
• Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Coordinates with the business office to ensure that records and analyses are maintained accurately.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Must be computer literate.
• Must be detail-oriented and organized.
• You must be a people-person and have the necessary soft skills to assist customers while creating a memorable and positive customer experience.

SUPERVISORY RESPONSIBILITIES:

• Direct oversight over all departments; Sales, Service, Body Shop, Parts, Admin./Support Roles 

LANGUAGE SKILLS:

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. 
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
• Ability to write speeches and articles for publication that conform to prescribed style and format. 
• Ability to effectively present information to top management, public groups, and/or boards of directors. 

MATHEMATICAL SKILLS:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
• Ability to apply concepts of basic algebra and geometry. 

REASONING ABILITY:

• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. 
• Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. 
• Ability to deal with a variety of abstract and concrete variables. 

PHYSICAL DEMANDS & WORK ENVIROMENT:

• Requires sitting for long periods. 
• Primarily in an office environment. 
• Will be expected to travel as needed to company locations. 
• Periodic weekend or evening work is expected. 
• Requires bending/stooping/kneeling/crouching/reaching for short periods. 
• Requires occasional lifting of 5 to 20 pounds. 
• Requires accurate, knowledgeable detailed work. 
• Occasionally exposed to engine exhaust fumes. 
• Occasionally exposed to loud noise. 
• Works overtime as required. 

BENEFITS:

• Competitive industry salary + bonuses, based on exp. (BOE) Potential of $200k+ annually.  
• Comprehensive benefits include medical, dental, vision, life and disability insurance.
• 401(k) with 4% company match.
• Paid time off (vacation and holidays).

Requirements

QUALIFICATIONS: