Implementation Manager - Stock Plan Services

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Implementation Manager for Stock Plan Services leads clients through the implementation and onboarding process for Empower’s stock plan services offering, ensuring a smooth transition from sales to ongoing support. The position is responsible for coordinating internal and external stakeholders, developing client onboarding plans, and managing communications to deliver a consistent, high-quality client experience.

What you will do

• Work with Head of Stock Plan Services to develop policies and procedures for product implementation and support

• Develop and maintain client implementation project timelines and workplans

• Provide oversight, task assignment, and prioritization to Implementation team members

• Build and deliver new client communications for the implementation and go-live processes

• Lead new client implementation meetings

• Oversee checklists and documentation for new client implementation processes

• Transition new clients from implementation to support

• Communicate new client onboarding to EASY Plan Setup team at Empower for new client onboarding and EASY-SPS SSO setup

• Lead coordination and communication with third-party brokers and third-party administrators for shared client implementation and go-lives

• Conduct implementation surveys

What you will bring

• Bachelor's degree or equivalent experience

• 5 - 8 years of experience leading stock plan client onboarding or implementation projects in a professional services or financial services environment

• Strong project management and organizational skills with ability to manage multiple concurrent implementations

• Excellent written and verbal communication skills, including client-facing presentations

• Demonstrated ability to lead cross-functional teams and delegate tasks effectively

What will set you apart

• Ability to develop and document policies, procedures, and workflows

• Proficiency with project management and collaboration tools

• Strong problem-solving and relationship management skills

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$96,100.00 - $135,700.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensu