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Director, Marketing Planning & Operations

LendingClub
San Francisco, United Statesfull_timeVerifiedPosted 7 Apr 2026
💰 $210,000/yr($182,000/yr$210,000/yr)

About the role

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

As a senior leader within Marketing, you will serve as the operational center of gravity for a high-performing marketing organization—driving how the team plans, prioritizes, and executes against business objectives.

This role sits at the intersection of strategic planning and execution. You will own the rhythms, processes, and frameworks that keep a complex, multi-channel marketing function running with clarity and accountability. You are a force multiplier—making the team faster, sharper, and more coordinated while building systems that scale.

What You'll Do

Drive Planning & Goal Management

  • Own the annual and quarterly marketing planning process, translating business objectives into prioritized initiatives and measurable goals

  • Maintain clear alignment between day-to-day execution and strategic priorities

  • Surface risks, gaps, and trade-offs with a consistent operating cadence

Own the Integrated Marketing Calendar

  • Build and manage a centralized marketing calendar across campaigns, brand, product launches, and strategic initiatives

  • Ensure visibility across workstreams, proactively managing dependencies and resolving conflicts

Lead Campaign & Program Operations

  • Oversee cross-channel campaign execution from brief to launch, ensuring on-time and high-quality delivery
  • Establish and maintain clear operating standards for how work gets done

Scale Operations Through AI & Automation
• Identify and implement AI-powered tools and workflows to automate repeatable marketing operations tasks
• Drive adoption across planning, campaign execution, reporting, and documentation

Manage External Partners

  • Lead vendor onboarding and management, including RFPs, contract negotiation, and performance oversight
  • Ensure partners are set up to deliver against business goals

Run Team Rhythms & Operating Cadence

  • Design and lead the marketing organization’s operating cadence, including leadership meetings, planning sessions, and executive reporting
  • Ensure meetings are efficient, outcomes-driven, and aligned to priorities

Build and Evolve the Marketing PMO

  • Establish and mature PMO practices, including workflows, governance, and project management standards
  • Drive adoption of tools and processes that enable scale and consistency

Lead and Develop Talent

  • Manage and develop 1–2 direct reports
  • Build and strengthen planning and operations capability within the team

About You

  • 10+ years of experience in marketing operations, strategic planning, program management, or a related field 
  • Proven ability to drive planning processes and hold a complex organization accountable to its commitments 
  • Exceptional communicator and cross-functional influencer — you align people without authority and move things forward 
  • Extremely high attention to detail — you catch what others miss and hold the bar without slowing things down 
  • Built or implemented AI-powered workflows that meaningfully changed how a marketing or operations team works — automating repeatable processes, reducing manual lift, and driving adoption across the team. You know the difference between experimenting with a tool and actually operationalizing it.
  • Strong vendor management experience, including RFPs and contract negotiation 
  • Highly organized with the ability to manage competing priorities across a fast-moving team 
  • A builder — you create structure where there isn't any and improve systems that already exist 
  • Bachelor's degree in a related field or equivalent experience 

Work Location
San Francisco

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Company

LendingClub

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