Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

The Workday People Technology Operations Specialist is responsible for the execution and support of daily Workday operations at Velera. This role focuses on ensuring smooth system functionality, accurate data processing, and timely completion of HR transactions.

This position serves as a key operational resource, supporting core HR processes, maintaining system reliability, and enabling efficient service delivery across the organization.

A Day in the Life

• Execute and monitor day-to-day Workday transactions, including hires, job changes, terminations, compensation updates, and organizational changes
• Support inbound requests, tickets, and issues, ensuring timely resolution in alignment with service expectations
• Monitor business process inboxes and exception reports to proactively identify and resolve issues
• Perform routine system checks and validations to ensure data accuracy and process completion

• Assist data loads (EIBs) following established templates and quality controls
• Perform data audits, reconciliations, and corrections to maintain system integrity
• Ensure accuracy of employee records by validating inputs and identifying discrepancies
• Adhere to defined Workday processes and governance standards, including proper sequencing of transactions and required approvals
• Ensure all changes follow established controls, documentation, and audit requirements
• Escalate system issues or process risks as needed to maintain operational continuity
• Support audit requests by providing data extracts, documentation, and validation support
• Provide timely updates and status communications for requests and operational activities
• Assist with onboarding and offboarding tasks, including coordination of system-related activities

• Identify trends in operational issues and recommend process improvements
• Support standardization of Workday processes and transaction handling
• Contribute to documentation improvements (SOPs, job aids) to drive consistency in execution
• Maintain a focus on efficiency, accuracy, and turnaround time for all operational tasks

Qualifications

• 1-2 years of experience in Workday HR operations
• Hands-on experience processing Workday transactions or supporting HR systems
• Experience with data entry, data validation, and high-volume transaction processing
• Strong attention to detail and ability to maintain accuracy under deadlines
• Ability to prioritize and manage multiple operational tasks simultaneously
• Experience with Workday EIBs and mass data uploads
• Familiarity with HR operational processes (hire to retire lifecycle)
• Experience working in a high-volume, service-driven environment
• Exposure to audit, compliance, or data governance processes

  

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

$54,000.00 - $68,800.00

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings