Digital Product Manager
MillerKnollAbout the role
Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
As a Digital Product Manager, you will assist in creating, developing, and executing Herman Miller Group's digital strategy
across multiple digital products. You will be a key factor in enabling growth in digital experiences for contract and consumer
clients.
ESSENTIAL FUNCTIONS
Acts as the champion of the user’s needs.
Collaborates with product and engineering teams on both internal and external bugs and feature improvements.
Defines product features and requirements and leads the implementation of new digital products and/or digital product updates.
Ensures that all necessary user acceptance, performance, and post production testing is conducted and documented according to
Herman Miller testing guidelines.
Fosters a culture of customer-centered design throughout the organization.
Identifies opportunities and trends from the digital marketplace, analyzing relevant vendors and keeping an eye toward our
competitive landscape.
Manages vendor and stakeholder relationships.
Researches and maintains knowledge of emerging technologies and how they may optimize current business practices.
Utilizes analytics and customer research to measure product effectiveness and to direct future product development.
Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
Education/Experience
Bachelor's Degree in IT or Business, or a related field, or an equivalent combination of education and experience.
3-5 years of experience in product or delivery management, preferably within digital.
Skills and Abilities
Strong analytical skills with a deep understanding of web analytics.
Experience in requirements analysis and definition.
A deep understanding of the contemporary digital ecosystem.
Excellent written and verbal communication skills with the ability to influence decision making and creative concepts.
A history of delivering consistent results with a high attention to detail.
The ability to use the office automation, communication, software, and tools in the Herman Miller office environment.
The ability to perform all essential job functions of the position with or without accommodations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions
Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees w
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