Digital Product Manager - Protection Products Services Technology

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

 

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

 

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

 

We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

The Product Manager Senior Expert is responsible for defining, delivering, and managing the lifecycle of two or more products in Allstate s growing product portfolio. Product Manager Senior Expert manages strategic product vision, product discovery and roadmaps to maximize the customer and enterprise value provided by their product. Product Manager Senior Expert also collaborates with a Product Marketing Manager to plan and execute an integrated marketing plan to support market awareness and adoption for their product, as applicable.

Key Responsibilities:

• Create, drive and execute holistic product strategy (i.e. not limited to software development) for 2 or more products in our growing digital product portfolio.

• Define and manage KPIs to measure the success of your efforts and to inform the overall product strategy.

• Engage in discovery/test & learn activities to quickly validate concepts as appropriate for backlog investments.

• Invest significant time with current and potential customers to understand their needs & habits and to elicit their feedback to potential product concepts and/or released product iterations.

• Make build, buy and/or partner decisions to advance product strategy and maximize KPIs

• Partner with stakeholders inside and outside of the enterprise, and present to field teams and at events as the product expert for your defined product area.

• Coach and mentor members of the team as well as members of the cross-functional development organization

• Lead development and recommendation of new techniques and processes to support innovative solutions

• Weigh alternatives and considers service and business implications of decisions

• Monitor budgets and operational effectiveness; develop strategies for adjusted courses of action

Education and Experience:

• 4 year Bachelors Degree (Preferred)

• 10 or more years of experience (Preferred)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Functional Skills:

• Entrepreneurial with a strong inclination towards action, preferably with experience at a startup.

• Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your numbers.

• Demonstrated success in directing and executing new digital product development activities (including managing/partnering for what it takes beyond software development: marketing, operations, business development, sales).

• Ability to communicate complex and innovative concepts to stakeholders to drive decision making and buy-in

• Undergraduate degree in engineering, computer science, marketing or related business degree, MBA/MIS/MS desired

Notes:

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $125,500.00-$199,750.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

 

Good Hands. Greater Together. ℠

 

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